Resolved. This is deceptive and I will NEVER use them again. Answer (1 of 3): Unauthorized charges are against their terms of service. Transaction as it appears on my Wells Fargo bank statement: RECURRING PAYMENT AUTHORIZED ON 04/22 SPK*SPOKEO SEARCH 800-6994264 CA S306113303286617 You are more than welcome to contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 8PM PST. Spokeo, Inc. | Complaints | Better Business Bureau Profile You are more than welcome to contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 8PM PST. I looked up an email address to find the name of the person who sent me the email. This is STANDARD OPERATING PROCEDURE for this company. Tracy #1657 was very rude when I asked about account credit and the Sneaky way Spokeo charges you a membership even though youre on a free trial and cancel it. In order to locate an account, please provide the following information in an email message to customercare@spokeo.com with the subject title of Trustpilot.com Review Site Complaint:- your full name, or the name(s) of any secondary authorized user(s) on the credit or debit card(s) charged- last 4 digits of the credit or debit card(s) billed, or any expired or secondary card(s)- card type(s) (Visa, MasterCard, etc.) I did record the phone calls so I have proof that I was promised cancellation of the fraudulent account (not even my email) and refund. Parents are often surprised by unauthorized credit card charges. How Do Banks Handle Unauthorized Transactions? - US News & World Report In addition, we gather our data from 12 billion public records, ranging from census data to public social media profiles. I was finally offered a 15% discount. Never heard of you before. Unauthorized Transactions - Google All I needed to provide was the last 4 numbers of the CC it is showing on and my last name. Spokeo does not originate or create data, so our data reflects that of the original sources. Another Way to Cancel PAYPAL INST XFER. Dear Requester:I received your complaint to the Trustpilot.com page for Spokeo, on April 26, 2022 regarding our service and charges made to your account, and I am happy to assist in resolving this matter.When making a purchase, we do our best to let you know about the kind of information we may have available. I looked for this web, I wrote the number and they said that they have all the information about, so I paid 0,95$. I inquired about the charge and was told several months prior I had used their cite to look up a phone number. When I called to cancel, the person I spoke to was very professional and polite. Spokeo - Unauthorized credit card charges aren't the only. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. September 14, 2016 Rommel Santiago. This whole experience makes me dread that Spokeo exists at all. New information is added to our system every day. I've just found a charge of $25 on my credit which I did not agree to and want my money back. Info given is pretty useless and not detailed. Our bank is disputing the charges. Please feel free to contact us directly should you have any future questions or concerns regarding this matter.Thanks-Spokeo Customer Care, I (Kevin Brown) paid 0.83, for a one off search, 7 days later I have been debited 20 ish for a subscription which I had no knowledge of. I ordered a one-time $0.95 search of phone number as the result said I could get the name and location of the number. Additionally, please keep this message for your records as confirmation of the cancellation and refund.I apologize for any inconvenience, or hardship this matter may have caused. In my case there was not much information available that I could not find elsewhere without incurring a fee. It's my name and last name, my date of birth, but everything else is just a lie. I apologize if this was unclear.I can confirm that this subscription has already been disabled back on October 5, 2022. I googled spokeo and called them. company tricks you into a trial membership, which, if not cancelled in time they will start charging you. They charged me $47.90 for 3 days use; and said it is a one time charge only, no partial reimbursements. If the thief personally presents your card to make the purchase, the card issuer can't hold you liable for more than $50 in fraudulent charges. Copyright 2022 Resilient Cities Network. I never agreed to this subscription or agreement or whatever it is and have never used it. In order to locate an account, please provide the following information in an email message to customercare@spokeo.com with the subject title of Trustpilot.com Review Site Complaint:- your full name, or the name(s) of any secondary authorized user(s) on the credit or debit card(s) charged- last 4 digits of the credit or debit card(s) billed, or any expired or secondary card(s)- card type(s) (Visa, MasterCard, etc.) The Metropolitan Region of Santiago comprises six sectors, including the capital city of Chile. If not I will be back on here with another report for you! The listings on Spokeo.com contain only Public Information. THANKS ! This comment was posted by a verified customer. Spokeo said that they had found information and would reveal it to me for a small fee. What to do next if you're a Target card-theft victim - CBS News Spokeo is accepting unauthorized card numbers. Thats funny, because I honestly dont even know someone who uses a landline anymore, and last time I checked, text messages are something that landlines offer. I am determined to get my money refunded. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. I also have this on my card starting in June 2013 for 2 separate charges every month of $14.95 and $19.95. This is a fraud, because maybe 0,95$ look no money, but in fact, How many searches are everyday? I also got a charge of $23.70 from this "company" on my credit card. Scammed into paying for 120 photos and other information, to view you have to pay, a small fee and if you forget about it then is 24 USD or GBP a month. Dear Mr. Wilson:I received your complaint to the Trustpilot.com page for Spokeo, on December 2, 2021 regarding our service, and I am happy to assist in resolving this matter.When making a purchase, we do our best to let you know about the kind of information we may have available. Obviously you are a large business of california but do you need to make $.95 to give someone a yellow page phone number and name? All subscriptions will be automatically renewed until you cancel. On November 11, 2018 I called and canceled a"Service" for Flogames (whatever that might be). Find Instagram, Twitter, Facebook and TikTok profiles, images and more on IDCrawl - free people search website. Pathetic and misleading, hope you guys maintain life long itchy [censored] and please have a wonderful day. I did a dispute with my bank as well and had my credit card # changed. At first they couldn't even find my account and told me I had no account with them with the bank info they were taking money with each month. I want this refund returned and this account closed immediately. Thank You. I apologize if this was unclear.Unfortunately I was unable to locate a Spokeo account with the information provided in your complaint to assist you with your concern. hi I need you to put all the money that you ben taking out of my account back reason is I don't use your services I don't know how you got this info but you need to put back. The numbers start as 1800 (1-800) or just 800. A copy will be sent to my Attorney General. Estas Mexico City - (R-Cities). I emailed them to find out what the charges were from. Public policy is working to create more affordable housing, but challenges remain, particularly access, and the location and integration of neighborhoods. We'll see if it goes through. Spokeo does not originate or create data, so our data reflects that of the original sources. Thng Ch Erwin Rommel nm 1942. Just another person that signed up for $.95 then received a recurring charge for $24.95 per month. They're website is www.spokeo.com We need to sue this company already! Thank you for displaying those warm and helpful, safe, educational and easy tips about that topic to Jane. This month I have yet another spokeo charge, I start looking and these charges go back months. They're a web based company designed to conduct reverse lookup searches on people. - any other email address(es) (other than the one used to contact us)- if PayPal, the email address associated with the PayPal account- exact amount(s) charged and transaction date(s)Once the account is located and verified, I'd be happy to assist you with your concerns.I apologize for any inconvenience, or hardship this matter may have caused. and now i see they have been billing me $25 a month? Just like the one on this site from June 2022: Report Transaction Post Reply Mark as Useful Post Reply Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. I am just commenting to let you utrsdenand of the perfect encounter our princess had studying your blog. Share your photos and videos with others to prove the truth of your words. Google Play Protect Warning Strings for Malware and MUwS Categories This review was chosen algorithmically as the most valued customer feedback. However, we are constantly working to expand and improve the data available on our site. In order to locate an account, please provide the following information in an email message to customercare@spokeo.com with the subject title of Trustpilot.com Review Site Complaint:- your full name, or the name(s) of any secondary authorized user(s) on the credit or debit card(s) charged- last 4 digits of the credit or debit card(s) billed, or any expired or secondary card(s)- card type(s) (Visa, MasterCard, etc.) I promptly received a receipt stating, "Thank you for purchasing a 6-Month Bundle Subscription. They said that they gave me a premium account and that was why there was a price difference. You are more than welcome to contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 8PM PST. The City of Santiago recognizes the need for a sustainable urban development plan, which addresses both community planning and environmental degradation. Save. Submit a complaint and get your issue resolved. . I went ahead and approved the 9cents transaction and at first was very happy with the report I got given it cost me only 99 cents. On Monday, November 4, Rappler editor-at-large Marites Vitug sits down with retired rear admiral Rommel Jude Ong to discuss the Philippine Navy's strategic vision for , Xin gip Wikipedia bng cch sa i li cho ph hp. We are, however, constantly working to expand and improve the data available on our site. You lazy mfs are too busy being nosy to notice. Dear Gavril:I received your complaint to the Trustpilot.com page for Spokeo, on May 18, 2022 regarding our service and charges made to your account, and I am happy to assist in resolving this matter.Spokeo collects publicly available information from a variety of public sources, including phone books, social networks, marketing surveys, real estate listings, business websites, and other public sources (collectively "Public Information"). In addition, we gather our data from 12 billion public records, ranging from census data to public social media profiles. I received your Dear Requester: This complaint was posted by a verified customer. Dear Requester:I received your complaint to the Trustpilot.com page for Spokeo, on October 21, 2021 regarding our service and charges made on your account, and I am happy to assist in resolving this matter.Please note, that since all Spokeo subscriptions automatically renew to prevent service interruption, trials that were left unchanged, were charged on the service's renewal date until disabled.I apologize for any inconvenience, or hardship this matter may have caused. SPK*SPOKEO 18006994264 800-699-4264 CA - vCharges.com I'm sure it is a ton! I was only offered less then a 10% refund for the amount they took from my bank without ever using the service! I don't even know what this is for and I demand a refund and this account cancelled immediately. Careful. I was charged for four months before I found the charges on my credit card bill. they cancelled my card and will send a new one. Look up Rommel Ong's phone number, home address, email , On Monday, November 4, Rappler editor-at-large Marites Vitug sits down with retired rear admiral Rommel Jude Ong to discuss the "rebirth" of the Philippine Navy and its , Rommel Ong Work Experience and Education. We're sorry to hear about this. Their site offered various "introductory" programs so I selected "One Month of Service for $4.95". I received your complaint to the ComplaintsBoard.com Dear Fred: Luggage Storage at Santiago Airport - Santiago Forum In my situation, I just called my bank and they said I have to wait for the final amount to go through because right now the charge was still pending and after the final amount has submitted then I can file a claim, but this is not what I wanna do! Since we don't originate or create data, our data reflects that of its original source(s). Spokeo does not originate or create data, so our data reflects that of the original sources. ComplaintsBoard.com is a leading complaint resolution website on the Internet. It is about misrepresenting Ms advertising lying down right rod and every single company on the internet does it, Spokeo - deceptive advertising and ripoff, Spokeo - they will not give you a refund when you discover their site is a scam, Spokeo - unauthorized credit card charges, Spokeo - refund, cancel membership today 30 days later by credit card, Spokeo - email search "results" that must be paid for to "unlock". SPK SPOKEO SEARCH 8006994264 charge has been reported as unauthorized by 72 users, 21 users recognized the charge as safe. Authorized a $0.95 charge to 1 Phone # look up, and then hit cancel for all other subscriptions and charges. Your agent Erica was most helpful in helping me navigate thru your research channels, during my visit. Because I found out, 2 other unauthorized payments were made to Spokeo from my Paypal account: the automatic charge switched ON somehow? Help other potential victims by sharing any available information about SPK SPOKEO SEARCH 8006994264. The cancellation reference number is [protected]. I better see my money back in my bank as fast as you took it!! I am going to report spokeo to the FCC and law enforcement, I will call my bank and see what they can do about the fraud. To help you further with this complaint, I will reach out to you directly by sending you a private message through the TrustPilot.com system.Alternatively, if you do not want to use the Trustpilot.com system, please provide the following information in an email message to customercare@spokeo.com with the subject title of Trustpilot.com Review Site Complaint:- your full name, or the name(s) of any secondary authorized user(s) on the credit or debit card(s) charged- last 4 digits of the credit or debit card(s) billed, or any expired or secondary card(s)- card type(s) (Visa, MasterCard, etc.) Anyway, the situation is still unconfortable, if you dont check your bank account everyday, maybe its late when you discover the problem. They did not reply. SPK*SPOKEO charge has been reported as unauthorized by 71 users, . Spokeo does not guarantee data accuracy, and the data should only be used as a reference. In my case it was family fraud so they only banned me for 7 days starting yesterday as a . 4 Yolanda Ong Siew Poh Ooi * Mirasol Parale Jae-Seek Park Simeon R. Paterno * Dutdao Phuttasuatta Generosa Pio De Rod Sukkawat , rommel.ong@aol.com is a possible email address for Rommel. Please reimburse for the past three months and close my account. Submit a complaint and get your issue resolved. Absolute ripoff and the service was not even worth my time. Please feel free to contact us directly should you have any future questions or concerns regarding this matter.Thanks-Spokeo Customer Care. I called 877-913-3088 and also spoke to Erica. This month I have yet another spokeo charge, I start looking and these charges go back months. Dear Laura,Im sorry to hear Spokeo did not meet your search needs, and I'd be happy to look into this for you. The problem is this: I never used Spokeo for tenant screening and never would (that is what credit reports and criminal background checks are for). Inc. is one of the leading IT distributors in the Philippines today. Click here to refresh the page. Chet Lockwood of US. New information is added to our system every day. I am hoping I will be credited back all or most of the last year of quarterly billings of $14.95. Dear Requester: Alternatively, if there was no warning of possible consequences, their system could have presented me with a pop-up after I submitted the survey response with strong, clarifying language and required me to affirm acceptance of their TOS (e.g. Wouldn't even have to be an intelligent attorney. It is billed quarterly automatically unless you cancel. I never Ever agreed on automatic payments or nothing it was just this one time. As in an earlier post, she was very friendly and helpful. Pero este recurso se encuentra cada vez ms amenazado y, con l, la salud pblica, la seguridad alimentaria y el medio ambiente. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. We have provided a resolution to your request via email with the email address you have provided to Trustpilot. I just saw a charge from your company for 23,85 USD - 21,56Euro. It goes against our guidelines to offer incentives for reviews. Its not yet in my account but I will pay attention to it. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Due to this, we cannot guarantee data accuracy and our data should only be used as a reference. Our team members are available 7 days a week, from 5am to 8pm (PST).Thanks for giving us a try!Best- Spokeo Customer Support. When my monthly credit card bill came in I was surprised to see multiple automated charges on my account that I never agreed to or inquired a report about." I did a one time phone number search for $0.95 on 7/17/13. Our team members are available 7 days a week, from 5am to 8pm (PST), and would be more than happy to assist you! This account has been claimed by Spokeo customer service / representatives through our verification process. Find contact's direct phone number, email address, work history, and more. We also ensure all reviews are published without moderation. They led me to believe that they had information for me but, when I paid them, it turned out that they didn't have any information. I rest my case! Please feel free to contact us directly should you have any future questions or concerns regarding this matter.Thanks-Spokeo Customer Care. N. Theyencher. It sounds like there is an active subscription on your account. Thank you Regards Shn Willians. Add a new unauthorized purchase::::: By checking this box, I verify that I did not authorize the purchase(s) that I . Didn't work. This review was chosen algorithmically as the most valued customer feedback. I apologize for any inconvenience, or hardship this matter may have caused. The complaint has been investigated and resolved to the customers satisfaction. Spokeo 112 complaints 94 resolved 18 unresolved File a complaint to Spokeo Spokeo contacts (added by reviewer) Phone number +1 888 271 9562 Address 556 S. Fair Oaks Ave., 101-179, California United States Website www.spokeo.com Category Internet & Software View full information 5 ADVERTISIMENT Google to Refund Consumers at Least $19 Million to Settle FTC Complaint Re: Luggage Storage at Santiago Airport. I received 3 credits on November 12th for $9.98. .95 one time charge turned into $19.99 reoccurring charge? Anyone can write a Trustpilot review. I just found a charge for $23.90 on my credit card statement. Thank you. I argued and was hung up on three times. I literally haven't been able to log in and use this service. this site is awful. The fraud continues -- I've never used Spokeo, never gave them a credit card number, yet 2 charges on my Amex this month. We use cookies to enhance your experience. Since all Spokeo subscriptions automatically renew to prevent service interruption, trials that were left unchanged, were charged on the service's renewal date. Sin agua no podemos vivir. C. Author of the complaint. Feb 05, 2019 2:34 am EST. What reputable company doesn't answer their phone. i demand my money back. I just happened to look at recent transactions this month and noticed Spokeo has been charging me, not once, but TWICE a month for at least a year and half. Amex fraud investigators currently are on the case now through my complaint. And keep paying attentionfraudulent charges to your card or fraudulent debits to your bank account might occur many months after the theft of your information during a data breach. We want to be sure you are helped, so please contact our Customer Care team at CustomerCare@spokeo.com or by calling [protected] and explain your concerns. The charge SPK*SPOKEO 18006994264 800-699-4264 CA was first reported Nov 21, 2013. Your company obviously does not understand or care if this is an issue for your customers. There's a reason people don't want their personal promotion out there and you are the foundation of that reasoning. 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You are more than welcome to contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 8PM PST. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Your ad says all of these shocking records will be pulled up and all I need to do is give you $.95. Before you do anything else, call your credit card-issuer and let them know you suspect fraudulent activity on your account. I rarely use this checking account so did not notice the extra charges. The complaint has been investigated and resolved to the customer's satisfaction. Thank you. The Spokeo representative you speak with will ask you a couple questions that will direct him/her to your account information. Could possibly be the [censored] guy that passed law school from cheating and knows nothing about invasion of privacy laws. I did a 99 cent background check and if I hadn't checked my credit card statement, I would not have seen the 39.99 subscription fee. I used spokeo to confirm an address I wrote down incorrectly, a one time charge of .95 is what I paid for. In order to locate an account, please provide the following information in an email message to customercare@spokeo.com with the subject title of Trustpilot.com Review Site Complaint:- your full name, or the name(s) of any secondary authorized user(s) on the credit or debit card(s) charged- last 4 digits of the credit or debit card(s) billed, or any expired or secondary card(s)- card type(s) (Visa, MasterCard, etc.) This is exactly the reason why I'm filing my complaint here as well. When I asked for a refund they refused. posted 11/23/2013 Helpful (3) Not So Much (14) I just found a charge for $23.90 on my credit card statement. B danh. Due to this, your Spokeo subscription has been cancelled and a full refund has been issued. I found three charges of $18.95! New information is added to our system every day and I suggest you check back for new updates.Please allow me to explain the charges associated with services selected to your account. We are, however, constantly working to expand and improve the data available on our site. Different banks. I am going to report spokeo to the FCC and law enforcement, I will call my bank and see what they can do about the fraud. since 2006!? I noticed my credit card has been charged by SPK*SPOKEO 18006994264 800-699-4264 CA. I was charged 19.95 on 8/11 & 7/10 also charged .95 on7/3. Copyright 2023 IDCrawl LLC. I apologize for any inconvenience, but it appears the usage which you described violates our terms of use. I realized that I was being charged 19.95 monthly for a service I never used. The Money that you took out from 10/31 POS/Check Card Withdrawal SPK*SPOKEO SEARCH 17.85 to the . You undoubtedly surpassed readers' desires. However, we are constantly working to expand and improve the data available on our site.If you are not comfortable publishing your listing, you have the option of opting out of Spokeo. Did not realize that getting on a site one day for $.95 would charge me for a $25 subscription that I did not even use after that first initial time. Whilst I employed Spokeo for a few months and it was good thank you but I have tried to cancel my account on a few occasions now months shin but still you are making withdrawals. I want the refund and my entire profile and information deleted ASAP! This complaint has been resolved automatically due to user's inactivity. In order to locate an account, please provide the following information in an email message to customercare@spokeo.com with the subject title of Trustpilot.com Review Site Complaint:- your full name, or the name(s) of any secondary authorized user(s) on the credit or debit card(s) charged- last 4 digits of the credit or debit card(s) billed, or any expired or secondary card(s)- card type(s) (Visa, MasterCard, etc.) To help you further with this complaint, I will reach out to you directly by sending you a private message through the TrustPilot.com system.Alternatively, if you do not want to use the Trustpilot.com system, please provide the following information in an email message to customercare@spokeo.com with the subject title of Trustpilot.com Review Site Complaint:- your full name, or the name(s) of any secondary authorized user(s) on the credit or debit card(s) charged- last 4 digits of the credit or debit card(s) billed, or any expired or secondary card(s)- card type(s) (Visa, MasterCard, etc.) Every single time I try it said there was a connection time-out and to reload my request. It's as though I was literally blocked from a internal source Internal as in your website not the internet in whole or my devices and connections. DEBIT CARD PURCHASE SPK*SPOKEO SEARCH 800-6994264 USA USD 19.95 incl. So of course I did. - any other email address(es) (other than the one used to contact us)- if PayPal, the email address associated with the PayPal account- exact amount(s) charged and transaction date(s)Once the account is located and verified, I'd be happy to assist you with your concerns.I apologize for any inconvenience, or hardship this matter may have caused. (thng 4/2022) Erwin Johannes Eugen Rommel. Hi! ComplaintsBoard.com is a leading complaint resolution website on the Internet. These random numbers aren't so random., they're actually the phone numbers connecting to Spokeo.