ebikemotion error codes ebikemotion error codes

Discharge the battery and then recharge it. Both low voltage and over voltage protection can cause an error. An incorrect battery used on the bike shows. This is a Class 1 e-bike, so the maximum pedal-assist speed is 20 MPH. 0000011073 00000 n If the system locks, please restart the eBike System. Confirm if all pins on the plug are straight and get rid of any silicone interference on the connection area. Also the PAS wont kick in on level 4 or 5 He chose to convert a GT Avalanche bike from around 2010 +. i have the lankeleisi mg600 bike got a new controller and display screen but a error 10 coming up and getting no power to the throttle and pas checked the wires seems ok. Hi David, I have a BTWIN Original 900e Electric bicycle last night I parked it in an open space in I think due to rain it shows the error 70 in its display and its not working now, can you please let me know about the codes, which part of the cables should I check? Here is the issue: after the ride I review my activity but I don't see any error message. Switch off the eBike and allow the drive unit to either cool down or heat up to the permissible temperature. startxref How do you then select an assistance level? Its no doubt that at some point, you may encounter one or some of the errors discussed above. Is there a site to buy parts for MZZK E Bikes? Its a bitter truth that these useful electric bikes come with such error issues. If the hall sensor is loose or has silicone interferences blocking its connection from the controller to the motor core, then this error is likely to appear. Did you solve it? thanks for checking out our blog post about the Orbea Gain. Within 1 mm of the speed sensor and the smooth side of the magnet should be facing the speed sensor. Scott Sports. I have a new hub kit and the first time l switched the display on it threw up an 8h code. Yes, our e-bikes are pedal-assisted and require rider input at all times. Alert Settings Can set reminders for water stops, food, when you reach max heart rate or the point at which the return route exceeds that of your battery life. If the problem persists, contact your eBike dealer. Bosch Battery Pack Owner's Manual. . This is especially handy for riders with underlying health issues who may have been warned not to exceed a certain heart rate. Simply press the button and once it starts to flash continue pressing until you reach the mode you desire. No word from dealer so far. 2 minutes in the shop and done. Orbea Gain M30 features an upgraded MAHLE Ebikemotion X35 Plus rear hub motor and an integrated Ebikemotion battery unit. It happens when the motor cable is disconnected. E-Bike Classification Class 1: pedal assist up to 20 mph Motor Mahle ebikemotion X35 250W Battery Capacity (Wh) 250 watt hours Weight 32 lbs. Users can select a point on the map and either add it as a midpoint to your route or as your final destination. Stop charging and allow system to rest for 30 minutes with bicycle turned off. The eBike is outside of the permissible temperature range. The system integrates nicely, though the Google Maps bicycle route mapping software or the software found a cycling computer is sometimes better. No return alert - a reminder that youre approaching the point in which you have less battery than necessary to return to the starting point. Below is a tabulated error code, cause, and description of commonly experienced ebike errors: As stated earlier, error codes vary with manufacturers; s830 error codes are usually displayed on an s830 LCD unit and have different factory values. If it is correctly connected, replace the charge point and check with the APP to make sure that the charge is increasing. Ebikemotion recommends using an iPhone 4S or newer, as well as Android 4.3 or newer. Let us know if you have any other questions. Please see below information from Ebike motion, the picture of the cable part code X35GCU is the main cable that has a USB socket incorporated into it, that is the cable required to update and fix error codes. How does the motor work? 0000004799 00000 n Some common electric bike errors are- 1. Just what sets these award-winning bikes apart from the rest? Please let me know how to get around these problems, Hi I have recently bought an Orbea 20M and have tried many times to open an account but I just cant seem to manage it it just keeps say that I dont have internet connection when I no I have or it just says its has a problem , can you please help me, many thanks Peter, My wife has trouble working out which power level she is in on her Ribble. I used it all year without issue and then sometime during the winter months of feb until now it stopped working. I need to update this post. Battery Pack voltage too low. Sounds like only a problem with the app, and nothing to do with the battery or drive system. All Ribble e-bikes are fitted with the Iwoc button on the top tube. In addition to providing key data about the bike's systems, it's also capable of recording your ride data. >3.DHrxmYI@mKyOv\6) \xXgi^/GfQQhl DtZh[9VgAw9J;ATs?y/G;'L^P4SknV1&@H@2.QGk*I01bdD Bj}.Zrso J) |XiJg@"cM4,j=(ED8(eK24,j7s5PKGX*jTBn'L0oiV Yes, by default each motor map is set to 100%. Once you connect your bike to the app you are able to select 1 of 3 cycling modes. Currently, we are unable to ship e-bikes to the US due to stringent regulations surrounding Li-Ion batteries. If code persists, test with a new controller. Restart the eBike System. There is a fault on the power supply sensor. Can you please help or put me in touch with someone? If there is no change, check the connection or try a different charger. You may not get power if any of those are bent or do not contact properly. Sounds like a need to make a third trip back to Evans to see if they can update the firmware. If the problem persists, contact your eBike dealer. Bosch Intuvia Owner's Manual. Charge the battery within the appropriate temperature ranges. We showed the basic electric bike error codes, which can help you to get the exact issue. This article gives you more insight on how to fix electric bike error codes with some quick solutions. MonFri: 9am7pm Never hurts to have 2, but is it really a firmware issue? Orbea Gain iWoc One Problem | CycleChat Cycling Forum ebikemotion end user manuals - Raleigh UK Ltd Description. Controller error could result from one of the plugs from the controller not being correctly connected to the motor. I had worked there for almost six years, and later I quit the job and started my own business where I sell different types of e-bike and their tools and accessories. The IWOC ONE controller found on e-road bikes like the Orbea Gain, the Pinarello Dyodo, and the upcoming Colnago E64 eschews a full display for a single button with colors that indicate battery life, pedal assist levels, and more. Using an incorrect battery voltage will cause it not to function correctly or go into sleep mode. 0000009524 00000 n No, the slimline battery is mounted within the downtube and is not easily accessible. Check cables and connect charger. Besides his business, he loves to do research on different aspects and share his findings with others. This year's list contains 78 items which scored a 9 or 10/10 with our tech team - this gear is the best of the best, and . Alvin - Contender Bicycles on January 04, 2022, Please note, comments must be approved before they are published, 989 East 900 South If your bikes have any error between the battery and controller or motor plug and controller, this can happen. Since this is a common problem it is amazing that $5k bikes are sold without an upgrade to firmware - really poor reflection on the manufacturer, sales and service. Motor cable is not connected. Hey David. Setting Up Your Bicycle and Ebikemotion Companion App First things first: turn on your bicycle, and make sure the Bluetooth on your phone is on. EBM App Activation 50 pts. A cable then exits the bottom of the battery and plugs into the charging port on the bike which is situated just above the bottom bracket. If this persists, consider replacing the controller. If there are, chances are youll have to take it to your local Orbea dealer to have them clear the faults. A high-temperature error will display as electric bike error code 10. Upon your first time using it, youll encounter a login screen. Or you could select the Custom option and set each assistance level to exactly how you prefer it. Bypassing the motor cable, plug connection with the controller into the motor. Where complex systems like BMS, electric controllers are involved, error codes are helpful to understand the issue. 6.4 oz. With your e-bike purchase, you have the option to link to the MAHLE SmartBike Systems companion app. ]#!MG;$sEEgm{VXBNK9^w`H0 y!qA4C+`Y& This is another reason why we think this companion app is such an essential tool for any Ribble e-bike owner. During the start-up procedure, the button will initially turn green to indicate everything is working correctly. To turn the system on, short press the button and the LEDs will illuminate. Also make sure that the battery prongs line up properly. Turn on the motor with the power button. Should an error occur with the system, the app will display an error code. Check the cable; try unplugging and replugging. For any error, your electric bike will flash a light indicator or display an error code. Light Blue - If you are using the companion app and receive a notification on your phone the LEDs will briefly illuminate a Light Blue colour. You may also have a blown fuse in the battery itself. You can buy the unit separately or replace it entirely in case of damage. Click the owl icon to create an account if you don't have one already. If the problem persists, contact your eBike dealer. The Ribble Hybrid AL e was selected for an Editor's Choice award in 2020. Saturday: 9am6pm Using the navigation or maps requires a $4 per year subscription. The Mahle My Smartbike App in Motor Maps shows 3 (three) standard modes Eco, Urban and Sport. The system is ebikemotion, here you can find the error codes and their meaning: https://www.ebikemotion.com/web/error-codes-reference/ It seems that there may be a problem with the battery connection, check out if all the cables are connected (mainly the one that goes to the back wheel) 2 vDubman900 3 yr. ago /5. One or more hall sensor cables could be disconnected or damaged. Should it be necessary, we can also contact Ebikemotion who can remotely log into the bike and assist with resolving the issue. Elizabeth Davis. The bike obviously goes faster if in freemode but I cant get the right setting. Battery connection problem. Enabling you to ride the bike just like any traditional non-assisted bike. You can adjust these motor maps in the Ebikemotion app so that the motor limits the amount of available power based on a percentage of the 250W max output. Register using either your email address or Facebook account, at which point youll be let into the app. Then check input voltage (P03) through your LCD Display parameters. Got a new Ribble e-bike and want more assistance with how exactly it works. Have you any clue what a 68h code might be? I am delighted with the machine super fit. Make sure the spoke magnet is in the right place, and its not twisted. Of course, using a lower level of assistance or being judicious with the max assistance results in more range. I got the same problem. Error 8 hall sensor usually shows the above error. Current supplied by the Battery Pack is too high. With the app, you have a wealth of ride information at your fingertips. Behavior Turn off enable contextual audio advice to eliminate sound notification Turn off enable summary audio advice - notifies you of assist level, battery life every time you have an app open and switch power setting on the bike. This is often referred to as electric bike error 5 In the meantime, if you continue to ride with the range extender connected it will clear the fault once the main battery discharges a little. Ebikemotion have issued a firmware update to solve this. Current sensor damaged. Switch off the eBike System. You need to understand and troubleshoot these minor errors that may occur from regular use of your bike. Loosen the controller and re-plug the hall sensor plug. One of the key functions of the app for e-bikes is fault diagnosis. Same issue for me. The battery was down to red and I charged it fully. TuesFri: 10am6pm Seems to be a real issue with this battery after reading this thread. I found the meaning on this site: https://raleigh.zendesk.com/hc/en-us/articles/360002547637-ebikemotion-error-codes-and-fixes. Pink - If the LED displays a solid pink colour, this means that the system has entered 'safe' mode. How do you change between the Cycling Modes when you are riding and you dont have a phone? Instead, a port located just above the bottom bracket provides easy access to charge the battery. 0000000776 00000 n What electronic drive system does it use? A bike that's so light that when the motor is disengaged it creates little drag and seamlessly blends into the background. Why not take on the Five Ferries Island Hopping Challenge like Jane. Is the battery and /or motor replaceable? These kits are easy to install, you should only screw the battery holder to the frame, put the battery in and connect to the bike the same way the charger does. Saturday: 10am5pm Thanks Check to find out if anything is blocking it or not. Power Output Failure in the lights line. We recommend an iPhone 5S or newer, as well as Android 5.0 or newer for a smoother experience. If you need advice on compatible belts please contact us. Adam, Maps and Navigation Voice Navigation Advices - Turns on vocalized turn by turn navigation Show compass - displays a compass in the main page over the map section Map style - allows you to set it to Daytime (white background), Nighttime (black background), Outdoor (daytime brightness, additional colors), and Auto, which changes between the three settings based on your location. If you reached this page while searching for other errors, here are some links that might help: For instance, if it is a less challenging climb, you may not need maximum assistance. The speed sensor should be screwed into the motor lead plug fully. I just had it on charge the entire night and went to check now in the morning and still the same error. If you are getting error code 08 (throttle issue) first check throttle connection carefully. A rider of 90kg, over variable terrain, can expect an average distance of approximately 60 miles from full. Error Database System full. Restart the eBike System. Bosch PowerPack 300, 400, 500 Owner's Manual. Even though getting error codes can be any riders nightmare, they are bound to appear anyway. Yes, though the motor will only provide assistance up to 15mph, at which point (by law and as with all e-bikes in the UK) the assistance will cut out. The MAHLE SmartBike systems app allows Ribble e-bike owners to keep track of the performance of both bike and rider in real-time. The sensors of the battery pack got damaged. I am not sure if this will comeback but for now it seemed to fix it. 0000002237 00000 n When throttle becomes unable to return to the start position. I spoke to the dealer and he said there should be an error message posted. The system uses a 36V/250Wh Panasonic 18650GA-10S2/P Li-Ion battery which is hidden within the downtube of the frame. Its a tendency practiced by many riders. Solution: Change your bike battery by calculating the necessary voltage (not more, nor less). If you have an LCD Display (with digital screen) press and hold the M button for a couple of seconds to turn the kit on or off. Some common electric bike errors are-. Sunday: Closed, 1352 White Pine Canyon Rd Kel Walker, Hi Alvin, Please check the battery Pack connector. Charge your battery for at least 30 mins and check if the voltage value increases. What should I do if my treadmill is slipping? See the dealer to solve this issue. You can specify a maximum heart rate limit and when this threshold is reached the motor will automatically kick in to provide assistance.