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Please refer to the terms and conditions of your debit or credit card for details. . The combination of travel services offered to you is a package within the meaning of Directive (EU) 2015/2302 as enacted into English law. For European holidays you need a European Health Insurance Card (EHIC) to receive healthcare that becomes necessary during your visit to an EEA country or Switzerland free or at a reduced cost If you have an EHIC card, it will enable you to receive medical assistance in an EU country but is not an alternative to adequate travel insurance which we strongly recommend you obtain as soon as you make a booking. VisaCentral are pleased to offer discounts to Celebrity Cruises guests when booking online through the above web link. Some airfares may require full payment at time of booking, which may be non-refundable. Both the person who was originally due to take the holiday and the person who actually does so, must make sure that the administration fee and any charges/costs (see below) as well as any amount which is still due to be paid for the holiday, is paid in full before the change will be made. We promise not to levy a surcharge within 30 days of the start of your holiday. September 25, 2016. new mexico. The exclusions and limitations of liability of Carrier set forth in the provisions of these Booking Conditions, as well as all rights, defenses and immunities set forth herein, shall also apply to and be for the benefit of certain designated third party beneficiaries which include the parent, subsidiary, affiliate, and successor companies and assigns of all the entities identified in this Section; the officers, directors, employees, agents, crew and pilots of all the entities identified in this Section, and any agents, independent contractors, and all concessionaires, physicians and medical personnel, retail shop personnel, health and beauty staff, fitness staff, shore excursion providers, tour operators, shipbuilders, manufacturers and designers of the Vessel or Transport, and/or installers of all component parts, launches, appurtenances, craft or facilities, whether provided at sea or on shore, belonging to the Vessel or any substituted ship or Transport, or owned or operated by its owners, operators, managers, agents, charterers, contractors, concessionaires or others; as well as owners and operators of all shoreside properties at which the Vessel or any substituted ship or the Transport may call. If you do not tell us that you wish to choose either of these options within this period of time, we are entitled to assume that you do not wish to do so and will pay the surcharge. Please note, changes and errors occasionally occur. Please note that travel arrangements are not always purchased in local currency and some apparent changes have no impact on the price of your holiday due to contractual and other protection in place. (For holiday sailings final payment is due 105 days prior to sail date) B. 1. You can write to the Marketing Department at RCL Cruises Ltd if you wish to not receive marketing and promotional material from us. You will usually have access to your cruise . Such companies, organisations and third parties may be outside the European Union, Norway, Iceland or Liechtenstein if your holiday is to take place or to involve suppliers outside these countries. All flights are also subject to the following conditions: All flights are subject to availability and the conditions of carriage of the applicable airline which may be viewed on the airlines dedicated website or are available on request. Guidance is also available from NHS (Scotland) on the FitForTravel website. When consumed in any shipboard restaurant, bar or dining venue, a corkage fee of $15 applies per bottle. The holiday will only be cancelled on the date we receive the i cancellation. The final payment due date on sailings departing between October 1, 2021, through December 31, 2021, will now have until 30 days prior to sailing to submit full payment. ** FOR TRAVEL AGENTS ONLY **Celebrity Central www.celebritycentral.co.uk is our easy to use travel agent website. Celebrity Cruises Inc. and RCL Cruises Ltd are both members of ABTA with membership numbers Y4358 and L8357/Y3001 respectively. I booked both my cruises before 8/1/2010 but they moved both their due dates by 5 days on the My Reservation page. However, you also agree that in some cases it will not be possible to appoint an alternative ATOL holder, in which case you will be entitled to make a claim under the ATOL scheme (or your credit card issuer where applicable). About two weeks from payment date we tried to pay on line. In some cases, where neither we nor the supplier are able to do so for reasons of insolvency, an alternative ATOL holder may provide you with the services you have bought or a suitable alternative (at no extra cost to you.) Please note: The date of departure means the date the arrangements you have booked with us commence. Please be advised that if your booking was made prior to 01/07/2021, the final payment is due 57 days prior to the start of your cruise. Additional policies for groups are located in the Appendices of the Travel Agent Guide and are enforced without exception. force majeure as defined in section 5.10. You can also reserve your dining times in advance of your cruise through our websites Manage my Booking section. If a guest that is below the minimum age limit to consume alcohol onboard has a birthday during a cruise itinerary that would then mean they meet the minimum age limit for consuming alcohol, they must notify the Guest Services Desk and provide evidence in the form of their passport as proof of age in order to allow the Guest Services Desk to update their details and permit them to purchase alcohol onboard. Please note, the transfer fee is a non-refundable amount, which will be included in any cancellation charges as detailed in section 1.10 above. peanut head. So that we may assist as much as possible, you must tell us about the problem as soon as possible. If you have any questions about which Booking Conditions apply to your booking (or any related goods and services), please speak to your travel agent or your local Celebrity Cruises representative. The General Information & Booking Conditions apply to both on-line and telephone bookings. RCL Cruises Ltd. is a UK registered subsidiary company and UK sales and marketing agent of Royal Caribbean Cruises Ltd. Tel: 020 3117 0500 or www.abta.com. 3.2 What class of flight seat/ticket is booked? While onboard, drones must be stored safely in the stateroom. Some elements of your holiday, including what is and is not included in the price will vary by itinerary. For the safety of our guests and crew, there are certain items that are not allowed on board. You will receive a confirmation invoice from us confirming your arrangements and your protection under our Air Travel Organisers Licence numbered either 10486 or 10372. Book now for the best price and offer guaranteed from 150pp deposit. You can get a provisional replacement certificate (PRC) if you need treatment abroad and do not have a card. We can then advise on an informal basis if we consider your chosen cruise is suitable. If you booked before 8/1/2010 it is still 70 days. . Please note Carriers COVID-19 Policies and Procedures may impose certain restrictions on shore excursions relating to participation, location, time, eligible venues and persons with whom a guest may come into contact, as well as restrictions on the number of guests going ashore. We use CCTV to monitor images on all Celebrity Cruises ships for the purpose of crime prevention and the safety of our guests. A letter can be legally affirmed or notarised by a practising solicitor, notary or commissioner for oaths for a fee. You may then wish to contact your health adviser or pharmacy for advice on other preventive measures and managing any pre-existing medical conditions while youre abroad. If our "best price guarantee" results in a decrease in the guest's cruise . The time needed to make final payment for a cruise has been pushed back, a change the cruise line has not done throughout the global health crisis. We both agree that any dispute, claim or other matter arising out of or in connection with your contract or your holiday with us will only be dealt with by the Courts of England and Wales. Effective tomorrow, "Celebrity Cruises will retain the full amount of the required deposit paid on Non-refundable rate codes (NRD) that are cancelled outside of final payment. To ensure a healthy sailing, we may also request that guests who arrive at check in and are showing symptoms of gastrointestinal type illness or other illnesses that spread easily from person to person, may be asked following consultation with our medical staff to reschedule their cruise. For all potential guests considering cruising with Celebrity Cruises, please feel free to make contact with us in advance of making a booking to discuss with us any special needs. This will mean you paying more if it is more expensive or receiving a refund if it is cheaper. 1.7 How do I obtain the lowest price per person? In any such situation we will be fully entitled to rely on all defences, exclusions and limitations contained in the Booking Conditions set out below. For example, In the UAE, some prescribed and over the counter medicines are considered controlled substances and cant be brought into the country without prior permission from the UAE Ministry of Health. We reserve the right to increase or decrease the prices of unsold holidays at any time. Please check with your airline for details. Celebrity Cruises. We will inform you at the time of booking, or as soon as we become aware, of the exact details required and the date we require that information. If we consider that, because of your special needs, your chosen holiday may be unsuitable, we will advise you as soon as possible after you have provided information to us about your and assess any possible alternatives. Please note, for the purpose of ABTA protection, this will include any additional components including any on shore hotel accommodation and/or ground transfers arranged by us as part of your cruise booking with us. Length of cruise: Deposit required: Final payment due: 1-4 nights: $100 per person (Sky Suites or lower) 75 days prior to sailing: Enjoy up to 75% off your second guests cruise fare and save up to an additional 1,200 per room.*. Celebrity Cruises or RCL Cruises Ltd limit of liability for any shore excursions activities is covered in section 4.6 of these Booking Conditions. This information will be provided as soon as we are in a position to do so. Alternatively, a UK Global Health Insurance Card (GHIC) gives you the right to access state-provided healthcare during a temporary stay in the European Union (EU). These detail our health screening and testing processes before you sail to ensure that you do not have COVID-19. In some cases, these could be the full cost of the ticket. Where there is a flight element to your booking this will be protected by virtue of our ATOL protection (see above). It is your responsibility to show that reasonable skill and care has not been used if you wish to make a claim against us. 2.1 What about valuable or important items? We will of course do our best to avoid any changes that will have a significant detrimental effect on your last confirmed itinerary. For all standard cruise only and standard fly/cruise package bookings you make with us, you must pay a non-refundable deposit of 150 per person. #3. 5.6 Can you refuse to allow me to travel? Yes. We will offer you at least one alternative holiday of equivalent or higher standard for which you will not be asked to pay any more than the price of the original holiday. Visiting from {country-flag} {country-name}? We may also be required, either by law or by applicable third parties (such as Immigration Authorities) to disclose your details for various reasons; for example, in the interests of protecting national security. For flight inclusive bookings, all monies paid to such authorised agents for your holiday with us will be held on our behalf until they are paid to us or refunded to you. Therefore, a new booking will be created incorporating any new business rules or terms and conditions applicable. Guests are allowed to bring aboard, on embarkation day only, 2 bottles (75cl) of wine or champagne for consumption within their stateroom. B. Cruise-Only Holidays, Build Your Own Package, (not incorporating flight services). If transportation costs or dues, taxes or fees payable for services such as landing taxes or embarkation or disembarkation fees at ports or airports increase or decrease or our costs increase or decrease as a result of any adverse or favorable changes in the exchange rates which have been used to calculate the cost of your holiday. This includes, for example, any additional services or facilities, which your hotel or any other supplier agrees to provide for you, or where the services or facilities are not advertised in our brochure or on the website, and we have not agreed to arrange them. The tender services are provided by independent third parties and Royal Caribbean does not operate, supervise or control them in any way. ** We reserve the right to include a fuel supplement when making a booking. Whilst we always endeavour to avoid changes and cancellations, we must reserve the right to do so. Further, where we do not exercise our right to cancel your booking in these circumstances, you agree to reimburse us for any fines, surcharges or other financial penalties we incur as a consequence of any failure by you to provide full and accurate details within the time-limits we specified to you. Where possible, you will be advised of any significant changes to your confirmed itinerary before departure from the UK see section 5.5 below. On board there are certain facilities where each entry is restricted by age. Please consult your travel agent or us directly for deposit, payment, cancellation and other information. Whilst onboard our ships you may participate in recreational activities. Except as set out below, our ships have a limited number of accessible staterooms, equipped with features designed to help guests with a mobility disability or other disability who may find a non-accessible stateroom restrictive. Already booked? For this deposit, the cruise line will require that you pay either a flat rate, anywhere from $100 to $1,000 per person, or a percentage of your final fare, anywhere from 10% to 25%. Please be advised that the minimum cancellation charge will always be the loss of deposit including any increased deposit amount if you have purchased advance purchase air fares. In appropriate cases we are entitled to ask you to reduce your claim by the amount received from any/all insurance companies. If you fail to supply full and accurate details within the time limits we specify, we shall be entitled to refuse your booking or treat such failure to provide such information within the time limits specified as a cancellation of your holiday. You are required to follow all directions given to you by the staff on the tenders. However, at the end of the entire process, it acknowledged my payment but indicated that I still owed a little over $300, which was the exact amount of the gratuities for the cruise. While we envisage that this will not affect the overall normal day-to-day operation of the ship, there may be occasions when certain facilities are unavailable to you whilst these groups are on board. The travel organisers own booking conditions will apply to your contract. There are always restrictions on the amount, size and weight of the luggage you may take on any flight, in particular where we are using non-scheduled services. Please note that we are not always able to offer a direct flight to our guests as this is subject to the airlines schedules and availability. If your flight tickets have been issued, standard airline cancellation penalties will also apply. If you book within 69 days of departure, you must pay the total holiday cost at the time of booking. If your complaint is written on behalf of other members of your travelling party, their full names and booking reference numbers must be clearly stated in the correspondence together with their authority for you to handle the complaint on their behalf. However, we will use only names and contact details for marketing purposes. Please note, that for any of our ships sailing from a port in the US or Canada, the minimum age for the above policy will be twenty-one (21). The provisions of the Convention relating to the Carriage of Passengers and their Luggage by Sea 1974 as supplemented and/or varied by any other applicable legislation from time to time in force including, but not limited to Regulation (EC) No 392/2009 (together The Athens Convention) applies to your cruise as well as the process of getting on and/or off the ship. For guests wishing to make a significant amendment to their booking outside of 69 days from departure, such as changing the ship, sail date, flights or brand, please note that a booking transfer fee is applicable. a letter from a doctor etc.). You acknowledge, agree and understand that Celebrity Cruises or RCL Cruises Ltd is not responsible in any way for the actions, inaction, omissions, negligence, or willful or deliberate misconduct, of independent third parties, including, but not limited to, any independent third party suppliers of tenders, shore excursions and/or activities and you agree to assume and accept all risk of personal injury or death which may occur, and hereby waive the right to pursue a claim against Celebrity Cruises or RCL Cruises Ltd , its employees, directors, agents, contractors and third party operators for any personal injury or death in any way whatsoever arising from such activities. (b) Airlines are required to pass certain personal information relating to passengers (principally, but not exclusively, information on the data page of a passengers passport) to the U.S. Full details of onboard facilities with age restrictions are contained within the Daily Programme, which is available from the Guest Relations Desk. We have published an update to our Privacy Policy which details how we will use your personal data as part of the additional steps we are taking in relation to COVID-19. Please see your Confirmation Invoice for further details of our recommended insurance broker. If you have a special request, please give details in writing to your travel agent or us (if booking directly) at the time of booking. Your full name, including any middle names, as it appears on your passport, as well as your date of birth, must be given at the time of reservation. Where applicable, and where we are in a position to notify you, this information will be shown on your Confirmation Invoice. The fact a delay may entitle you to cancel your flight does not automatically entitle you to cancel any other arrangements even where those arrangements have been made in conjunction with your flight. On ships departing from ports in Europe, Asia, South America, Australia or New Zealand, no person under eighteen (18) (a minor) may sail on any cruise holiday or have a stateroom on his or her own unless accompanied by a parent, a legal guardian or authorised person* who is over the age of eighteen (18).