Bob Taylor (Keep on Punching). My package shows only the first shipped entry without any updates. Describe if there are any drawbacks to your item. Got any questions or want to share your own experiences with Mercari? The guy reported me for a hoodie I sold (which was sold much below retail) and as of now he got his money back, which basically means I gave a hoodie away for free to this guy. Any item that appears to be inauthentic will be reviewed and potentially removed from the platform . As I said already in the post, everyone that is buying and selling stuff has to be careful. Truly unexpected and it seems to have ramped up since December 2021. ConfidentCandidate96 6 mo. You wont be able to request a return or refund after that period. Once there, theyll scan your QR code, and then print the shipping label and paste it on your package. I was scammed by a seller on Mercari. Good customer service also leads to quicker sales. Its your call, but if you want to maximize your stores conversion rate, its best to add some more info about your product here. Mercari doesnt go the extra mile to ban or punish scammers. Havent had problems with ebay. Its not a good place to be a seller. If you want to use the Mercari app, youll have to download it from an App Store or Google Play, and of course, set up an account. Please try again tomorrow. I am severely dismayed to find that, if you do not receive the item, there is no way to provide a review. Any item that appears to be inauthentic will be reviewed and potentially removed from the platform. But after the 3rd day of not hearing from a Buyer they will release the funds minus the fees to the seller. Penalties for doing such are not worth it. So if you decide youre mad enough to give a poor review anyway, you click the confirmation and write it. But first, let me clarify one question just in case youre asking: What are the proofs that Mercari is a legit platform? They removed a CC purse I listed the other day. I understand that the resolution or answer given does not favor your end for now. I have been in constant contact with Mercari and received the following: if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-leader-1','ezslot_10',134,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-leader-1-0');And the answer to the question, how safe is Mercari largely depends on how good you are at verifying your seller or buyer when dealing. I've learned my lesson on listing items before I get all the accurate information. I contacted the seller about another coach purse and asked to see the handle do to the fact l purchased a another purse with cracked handles . Mercari a complete scam for buyers. Be sure to explain in detail what the issue is and provide images and if applicable. Congrats, and also I had an issues with that. STAY AWAY! Mercari actually won't even let you list a replica. ; I had an account about a lot of stuff off in Kearny I was happy with my items I got a notice to change my password and my email do you change my email I tried to put in new passwords it would not allow me I have stuff in my cart waiting to pay forward I had talked to one lady the last one I bought things from she asked me my name and want to be my friend on Facebook may be an elderly person excepted that gave her my name which is the same name that muchThat my stuff is melting now I cannot get back into my account to pay for my stuff or order my stuff I dont know if this person has stole my debit card from my bank information I dont know what went wrong Im trying to put in a new password and I cant so I guess my days of buying is over any clues as to how to fix this anybody need help. Also the compliance team are the only group that have any authority. Youre welcome, Deborah. I now have to go through the process of rejected the charge on my credit card. I think Im done with this site. This article will be useful for anyone who wants to do business in this secondhand market. Heres the real Scam If they dont ship, and you get angry and want to write a bad review, you cant. He has a Bachelor's Degree in Economics from UNC Chapel Hill, and works in data analytics and marketing. Wont even release funds for items people received. Lastly, make sure that your feature photo stands out to shoppers navigating through the Mercari website. They want to absolve themselves of liability and are just harvesting more info. Because it was the weekend, I was not able to take the photos. 898. IVE HAD TO CONTACT MY BANK AND LET THEM HANDLE IT. We would like to show you a description here but the site won't allow us. If you have further questions, feedback, bug reports, or want to know a bit more about us, why not swing by for a chat and say Gday! Like other sites, you simply upload pictures of the item, along with a description and price. yep, something is not right. They refused despite just receiving my order. Self defense items, including military-grade items. or activity that in general: The list of Prohibited Items may be updated from time to time at Mercaris The manufacturer or agent of the manufacturer is likely the one who reported your listing to eBay. Yes, you can trust Mercari but not the sellers/buyers on their platform. They can have it. It would not power up. with copyrighted characters, brand logos, etc. Ive been selling for about a year, 95 positive 5/5 star reviews, never anything less. "epidemic"), Inflated prices where listings attempt to profit from tragedies and AND I WILL MAKE SURE PEOPLE KNOW ABOUT THEIR BUSINESS PRACTICES. Counterfeit goods or goods infringing on a third party's intellectual The seller can cancel the order by selecting one of these reasons: However, Mercari may charge you a cancellation fee of 5% of the item price (maximum of $25) to cover the cost of transaction fees and/or shipping labels. Mercari does take a percentage out so they deduct that and the shipping from what is made right off the bat. the ones that favor the sellers are kinda don't have much buyer. Reselling and rehoming unused items both help you declutter your own home, and reduce the amount of waste the planet is choked by. Mercari charges sellers a fee of about 13% to sell on their platform. Apart from that, accurately describe your item thoroughly in the description and let the shopper know exactly what theyre purchasing. One of the most common methods scammers use to attract buyers is by keeping their items prices too low. I have not done any buying or selling on the web,. They are sold without the usual numbered certificate that is included with every "perfect" product and may even be marked "imperfect". According to the shirts fed ex tracking history it was picked up at a location of a warehouse in North Carolina( not Jersey) and inside of the package I received also had a thank you card from an Instagram replica boutique ( as In a place that recreates designer items as knock offs )located in Lagos Nigeria. The first thing youll do is add basic account information. Mercari was founded by a Japanese serial entrepreneur, Shintaro Yamada, and their offices are located in Japan, United States, and India. I am bringing class action, please join in. Try to use as much natural light as you can, and a neutral background. Feel free to give it a try, but Ive found better luck selling on eBay with those items. I had several back and forth emails with them but they would not grant me a refund. I just feel bad because I see how it could have easily slipped through the cracks but if I am sending more evidence I dont know why they didnt bother to use it. No wonder eBay sellers hate people with PO BOX address. Mercari is indeed a safe and secure platform for credit cards as it processes all payments through fully secure, compliant, and rigorously audited payment systems that are recognized by financial regulators all over the world. in violation or is otherwise inappropriate Mercari may, at its discretion, I have an item I want to return for the reason it is not as described. Been there, its why I wont list anything expensive anymore. Note: Kitchen cutlery and multitools that include knives are Then click on edit profile to make these changes. The story sounds fishy-If youve made a purchase your feedback is just that-yours (so give it, they cant slap your hands) and btw dont be nave use PayPal! Hi, Hopefully never Although it has safety measures in place to protect both sides, there are still possibilities of getting scammed if the user doesnt know what to look for before buying or selling on Mercari. Dealing with this situation for the past week has done nothing for my situation besides give me a headache. I have bought items then find out the seller collects but does not ship the same item 10 times they do it again Mercado gives them thumbs up, someone sells fraudulent items you can get a refund jumping through hoops then they will sell it again, fraud, I finally filled out a W9. It doesn't appear in any feeds, and anyone with a direct link to it will see a message like this one. Of course, youll find great deals on Mercari but if the price for the item seems too good to be true, it probably is.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'ecomsay_com-large-mobile-banner-2','ezslot_14',135,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-large-mobile-banner-2-0'); Therefore, you should always avoid buying if you see an item on Mercari selling for an extremely low price than the retail price. WHICH IN TURN CLOSED THE CASE. Thank you! Mercari Local & Shipping - allow for both methods of shipping, which increases chances of a sale. Add a story to your listing to make it appealing and interesting. I was scammed all the way around and am now out $500. I am going to share my top tips with you that will help you prevent getting scammed when buying and selling on Mercari. Hey Jessica, It depends! Sad to hear that, thank you Julie for sharing your sons experience with Mercari. Mercari. Exactly no not as easy as that! Therefore, all transactions or shipments must go through Mercari to keep both parties protected. I was ALARMED and compared the shirt to my authentics and got it authenticated from an outside service as well and both confirmed that it was a fake shirt . Huge federal crime, these platforms dont care, anything to make a buck. any medium. This item was not damaged in shipping. As such, pictures are one of the few items buyers use to determine if they want to buy, so make sure your photos are on point. It is pointless for a buy buyer get rated. Next, check whether the sellers have earned any of these badges: Sellers who meet the criteria are awarded these badges to help buyers recognize how hardworking and reliable a seller is. Hopefully they contact you about it. If you get your account suspended because of any of these products, be sure to revise your listings before you get suspended from other platforms like Etsy, Amazon, or eBay as well. diamonds, and emeralds. That is a VERO item. Mercari is a growing marketplace that attracts new shoppers and sellers daily. Its DEFINITELY NOT WORTH IT for any Decent Seller. Mercari is not a good place to buy sneakers if you are a collector.The site is full of fake jordans and nikes and pretty much any other brands that are expensive. Now I realize Ive fallen for a blow. Its comical that any of these platforms have community guidelines, they do not enforce them. They just want money from sells, they make too much to stop it. Items, listings, photos or content that promote or glorify hatred, Cant get a hold of Mercari via phone nor chat. I've actually been contacting them everyday for the last week. And, when Mercari determines that a listing is violating their terms of services, they will give the seller penalties such as cancellation of listings, cancellation of any related transactions, removal of listing privileges, termination, or suspension of an account. MERCARI refused to refund me because 3 days passed but I was away and on day 4 I got my package. now returning it for no proper reason and they approved her request. Theyre out of compliance with the regulatory government agency that oversees businesses that handle peoples money. Another situation the seller did not send I cancelled and got the refund. BEWARE BUYERS!!!! Mercari is total crap. Just like a counterfeit $100 bill. The Mercari Local option is one of my favorite parts of the platform. With this method all you need to do is pack your item up, and bring it to the postal carrier. Hey Benjamin, Sad to hear that however thank you for sharing your bad experience with others. They have wasting my time, tape, and energy etc. They actually follow through with their protection. Read on for little-known things people actually want (and that most of us have around the house) that you can sell on Mercari. Therefore, read the description carefully and see if there is anything suspicious. Mercari will email you a shipping label. All products and company names are trademarks or registered trademarks of their respective holders. 'In honor of imnotlegolas for starting this subreddit. If they lied about receiving it then how did they send it back? Authenticity guidelines - Mercari: Your Marketplace Authenticity guidelines Items that are known or suspected to be replicas, imitations, or in any way not authentic should not be listed on Mercari. Got an extra air fryer, a kid's bike, or a big . Also, even though I have taken screenshots and pictures of my receipts, and sent it to the compliance team through the app (the only way of really contacting them), the only response I've gotten is "The decision we made is final". Your email address will not be published. These items find their way into the market place through various legitimate means and cannot be described as "copies" or "knock-offs" as they have been made by the same hands and machines as the originals. If youve received a fake, counterfeit, or not the same item then you have 3 days from the delivery date to request a return. It is the fact that Mercari didnt honor taking care of the customer that concerns me even more. junio 16, 2022 . When listing an item, make sure all details in your listing are accurate such as: You should always use original photos of the products in natural light so that buyers can see the exact color of the items. One thing to keep in mind is that Mercari has a list of prohibited items. It seems that all of the rotten sellers that were thrown off of Ebay and other like sites are scamming people on this site. My friend tried to list a replica Coach purse and the app would not complete the listing as it's against TOS. Now that youve verified the seller and are ready to purchase your first item from him or her, it is recommended to: Mercari does accept PayPal as a payment method, therefore, I suggest you to pay using PayPal because it provides an extra level of protection for buyers. In such a situation, Mercari will check the tracking details to make sure the item is delivered to the buyer and will release payment to you instead of forcing you to refund the buyer. No problem I could probably repurchase if I wanted to (havent yet). You cannot leave a negative review for a bad seller in that situation. ago Hmm that's interesting since she tried lol but thanks for letting me know. Their shipping is HORRIBLE. Mercari itself is definitely a legit e-commerce marketplace for buying and selling products. Mercarii may try to find or fabricate a reason for them to keep your money such as you sold counterfeit airpods but they cant throw that on everyone whose money they keep / steal sometimes they have no TOS violations at all so they make up reasons usually around ID verification. In the event that the seller accepts the buyers return request then the buyer will have to return the item to the seller within 3 days of approval. Their product just needs to be believable for 3 days. This would be a good place to share your bad experiences just since this is basically a bad experience PSA anyway. You must be a registered user to add a comment. permitted. However, both sellers and buyers should carefully read their marketplace guidelines and policies as well to prevent other potential issues. Then Mercari pushed through a rating that I didnt give, then finalized the sale and sent my money to the seller without resolution to the missing part of my sale. Their 3 day window is also riddiculous if you complain on a Friday and they dont get back to you. They get to keep items, Get them for free and MEcari does nothing to protect the seller. The better business bureau gave them terrible ratings, and so did many other trusted company review sites. 06:58 AM. It is not a safe platform for buying. Every thrift store has that wall of little bags what looks like junk can sometimes be treasure so don't skip them Shop Our Stores:eBay - www.ebay.com/str/the. Just curious. Most of the prohibited items are pretty obvious like illegal items, weapons, drugs, etc. To resolve the account suspension issue, you must contact Mercari customer service. I informed Mercari, who sent me an email, late on a Friday night requesting photos from every possible angle. It has an easy-to-use interface and readily customizable tools. disasters (such as "paradise fire", "coronavirus outbreak" etc). By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. The exact size, colors, prints, measurements, etc. I initiated a return. Note: Flammable or combustible liquids and any other items that require Mercari also uses an escrow payment system in order to guarantee a safe and reliable transaction service for everyone. You can also use the magic wand feature available in the application which will enhance your photos, and make them even more appealing. Seller wrote me an apology saying she missed the order! I always add the 3 hashtags sellers are allowed to use. I've not only contacted them through the app, but I've called them multiple times as well. If you knowingly sell or intend to sell a fake item, you could be sentenced to years in prison and/or be ordered to pay steep fines .. view details This being the case, if the company noticed unusual activity on your account, it would suspend you. Youll also learn the most profitable things to sell on Mercari, and the best strategies to boost sales that Ive learned after selling on Mercari for a long time. And the seller, who has obviously broken all of Mercaris rules, is still being allowed to sell items on Mercari. The remedy is apparently to never leave even $10 in your Mercari account Deposit to your bank account every sale because. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[336,280],'ecomsay_com-large-mobile-banner-1','ezslot_9',142,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-large-mobile-banner-1-0');On top of all that, sellers should avoid listing items that are on Mercaris prohibited items list. Ive read many things about people in the same situation as me. My first 3 buyers pulled that move, Mercari didnt do ANYTHING. Dont wait and get yourself into my situation. Dont forget to think about shipping weight and packing also! The first approach is to sell off any clutter you may find in your home . If I had verifiable proof of authenticity, Id consider doing it just to teach him a lesson (though thatd just cost me even more money/time). I am a bot, and this action was performed automatically. The correct course of action would be to destroy the bag and throw it in the trash. How to ship on Mercari will depend on which of the four methods you selected, but in any case its very intuitive. If you dont want to do this, you can download the free Google Voice app, and generate a phone number that way. I WOULD NEVER RECOMMEND USING THIS SITE. The list of prohibited items on Mercari includes alcohol, tobacco, but also non-brand, non-genuine, imitation, fake, or replica goods, food, and any kind of weapons. Mercari are crooked Japanese sellersSuing & bringing criminal charges of fraud. So this was the cancellation policy for buyers, now lets get to know them: Cancellation requests are usually made by buyers but sometimes sellers also have to cancel the order. Oh, and they took out the money the same day I order it. I recently was given a bad rating because fedex was running behind like I control their business. Mercari also provides $200 in shipping insurance as well. Can I sell replica items if I state that the item is a replica or fake? They are just into getting their share of the money from the sellers. Mercari is NOT a safe place to buy. Selling precious metals, including gold, silver, and platinum sold in I had 500 in insurance, but the US postal inspectors are the best bet to take them down. When you are suspended indefinitely, you will still be able to complete your transaction and request your remaining balance. After that, you have to ship your order within 3 business days from the purchase date and if you fail to do so then the buyer will be eligible to cancel the order. Please log in again. Shipping was slow. "mod chips" to break the encryption on game computers to allow the playing I have been swindled out of funds by buyers claiming issues with orders. Easy as that. There is no buyer protection on this site. I provided proof of my item authenticity also. New tracking did not show up, so emailed again. and have been 100% satisfied with every purchase. Its a great place for people who dont care. After refusing to refund my money for a item that turned out to be broken I reached out to the mercari team. It was damaged when the seller listed it. If you need help, follow these steps to get in touch with them: As a seller getting your account suspended is no easy thing to handle. special mailing or handling instructions must be sent using the ship on The Buyer has three (3) calendar days to mail the item back or the Return can be nulled. So, while you can trust that Mercari is safe, you must do your due diligence about the buyer/seller before dealing. I have sold 4 items in a very short time. Not because I had any immediate intension to start using Mercari, but because this instructional narrative was so engaging. that are soiled with human materials such as used underwear, Sexually related items such as sex toys and fetish items. THESE PEOPLE ARE FULL OF SHIT AND NOTHING BUT SCAMMERS AND COWARDS AND LYING THUGS. I do love eBay money back quarantine , but I never sale on eBay only as a buyer of unlicensed game copies), Age restricted products or products that require a legal approval, I was selling a GI Joe toy gunand they banned me. What this business is doing to its clients! They expect you to take whatever they offer. It's not only eBay policy you are violating, but federal copyright law. The seller has no control at the delivery level and is not required to refund the seller. I am starting to think its a site even worse than ebay! call my bank, ask for them to help me in the situation. The most important thing buyers should be aware of is that they can only return and request refunds within 3 days of delivery and only if they havent submitted the rating yet. The people you talk to on the phone are just the customer service people. You can even find people selling DVDs and DVD players, VCRs, and older handheld gaming systems. Cross-listing gets your products in front of more buyers, some of which might only use one platform exclusively that you would otherwise miss out on by only selling on one platform. Sellers sign up to Mercari and list their items for free. If you as a seller skip this step, Mercari will automatically rate the transaction with five stars. Download the app, make an account, take a few pictures, put a $1 deposit down for authentication, and list. Congratulations! Knives, such as switchblades, hunting knives, pocket knives, butterfly I shipped a expensive item using the printed Mercari label. Also, the compliance team are the only real division of the company that makes decisions on suspensions and authenticity. I did not reach 600. I wanted to add my negative review here along with ALL the other bad reviews of Mercari. Otherwise, your order will be automatically confirmed by Mercari and they will release your payment to the seller. No date has been set for sentencing. I may have hit the buy button twice nobody to con contact I will contact pay pal, the automatic rate by Mercari is a problem.There are many things that can stop someone from asking for a refund within 3 days, including mistakes made when claiming something was delivered and time waiting for the seller to communicate.Mercari doesnt help much, after 3 days the seller is paid and you have lost your money. Mercari may not be used to sell any of the following products or services: Note: Any item may be removed at the discretion of the company. You should have received a refund for them misrepresenting it. I have almost 1000 sales and a 5 star rating. Please, I wont even collect from some of them because they are so nasty its not worth it. Having said that, we are unable to release funds until we can confirm delivery to the buyer After this last step, youre ready to list it! Before you tap List you have to decide on the price you wish to sell the item for. One transaction was perfect. Upon receiving an order, the buyer has 3 days to confirm the order to either accept it or request a refund if the item is not as described, damaged, or missing. Sorry, this post was deleted by the person who originally posted it.
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