apple tv audio sync issues apple tv audio sync issues

I assume that going via the AVR first is a must for UHD content that is delivered by a player or local media server, so that you can use other formats like TrueHD / DTS etc? PS. All of my devices are running 16.1 and everything is on the same Wi-Fi network. The only requirement is that your iPhone is close enough to your television for it to hear the sound. However, Apple TV set-top owners have suffered similar problems in third-party apps. I am tempted to try the Beta, but I am afraid that it will brick my AppleTV like a previous beta update. Not so much of an issue with something like Apple TV because it decodes and only sends out DD/+ which is fine over eARC? I have tried all of your suggestions without any improvement. 1-800-MY-APPLE, or, Sales and Apple TV audio sync issue Does anyone else have problems streaming CBS All Access on a 3rd Gen Apple TV (A1469)? When playing some mp4 videos on my ATV that sit on my MacBook Air (Silicon) the audio slowly gets ahead of the video and continues to drift further ahead (I'm on a 1GB line). Frustration quickly reigns when you're watching Apple TV content only to discover the audio coming out of your speakers doesn't match with the video. I've run the wireless audio calibration multiple times (with my iPhone), reset and wiped the whole device, calibrated on different format modes, and it still isn't syncing. A forum where Apple customers help each other with their products. Apple disclaims any and all liability for the acts, An Apple Watch ban is possible in the U.S. but highly unlikely. This problem has been present for months but has gotten significantly worse recently. Delighted to have just upgraded my home cinema after about 14 years. Before this, he worked in the technology field across different industries, including healthcare and education. If you depend on your devices, wait for the final release. the audio from the show or video doesnt work. Takes a few seconds. Refunds, Airport Express 802.11n *WIRED* connected to Rotel RA-1062 ampli, ipad (ipadOS 15.0) streaming audio to Airport Express via Airplay (Rotel output audio) -> A/V in sync, ipad (ipadOS 15.0) streaming A/V to ATV4K (tvOS 15.0) via Airplay (TV output audio) -> A/V in sync, iphone (iOS 15.0) streaming audio to Airport Express via Airplay (Rotel output audio) -> A/V in sync, iphone (iOS 15.0) streaming A/V to ATV4K (tvOS 15.0) via Airplay (TV output audio) -> A/V in sync, ATV4K (tvOS 15.0) streaming audio to Sony Headphones via Bluetooth (Headphones output audio) -> A/V in sync, ATV4K (tvOS 15.0) streaming audio to Airport Express via Airplay (Rotel output audio) -> A/V out of sync, video judder and stutter. The issues occur with all streaming services but seem to be slightly worse on YouTube than other services. My setup is: Apple TV > HDMI > Philips OLED TV > optical > Sonos Soundbar. I had exactly the same issue. Google discontinued the Chromecast Audio and Chromecast Ultra. When I connect my ATV to my soundbar, and then connect my soundbar using eArc to the TV, the audio/video seem to sync perfectly. It may be my imagination, but some channels seem worse than others, but only slightly. iMore is part of Future US Inc, an international media group and leading digital publisher. Just updated to the latest 14.6 release (version released yesterday). only. It skips and the audio gout awry within 10 seconds and never catches back up. There are some shows that appear to be doing this when theyre not, if they are dubbed versions. It is getting really frustrating. Even more frustrating is that it is only some of my mp4s, not all, although they all have identical compression and format (as far as I know). Head here. It makes things basically unwatchable. Oct 4, 2021 1:29 PM in response to aigars16, Apple TV HD -> hdmi -> Epson beamer / projector. I have the same issue although I'm using bose smart speakers within my audio environment. Restarting and resetting the homepod and after calibrating the audio numerous times, it didn't fix the issue unfortunately. For instance, we recently covered a story where Apple TV users faced stuttering issues when playing 4K HDR remixes on the Plex app after the v8.12 update. A Reddit user highlighted that the tvOS 14.6 beta 2 update addressed the wireless audio sync issues but some users were still facing them on the said tvOS beta version. It also seems to be an issue on MP4s with stereo sound, instead of Dolby 5.1 sound. The "bad" ones are consistently bad, good ones always good. Update 2 (January 30, 2023) 04:23 pm (IST): YouTube support now say that they are working to fix this issue. However, plays fine on the actual server. Yes, brutal sync issues with 14.5. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Apple has added powerful new M2 Pro and M2 Max chips to the 14-inch and 16-inch MacBook Pro. Their mouths arent moving in sync with the sound. There are zero problems when using apps such as Netflix, Amazon, ATV+ directly on my ATV. tvOS 14.6 beta 2 adds refresh rates to settings and fixes wireless audio sync. Control whether Apple TV outputs Dolby Digital encoded audio Decide what language to use for subtitles and audio tracks in foreign language content Calibrate your video or audio or check your HDMI connection to Apple TV Adjust video settings Watch Apple TV without disturbing others Set the language of audio and subtitles Adjust other audio settings I solved it by taking the Apple 4K out of the system and just using the Apple 3rd generation TV! 'Drive to Survive' producers set to make MLS documentaries for Apple TV+, Sparkee portable charger review: Two portable chargers in one, Apple Watch ban threat, layoffs, and Jony Ive's red nose February 2023 in review, Satechi Pro Hub Slim review: Good port expansion for Mac, on a budget, Daily deals March 4: $400 off M1 Pro 14-inch MacBook Pro, $100 off iPad Air, $50 off Apple Watch Ultra, more, Apple's vice president of cloud engineering departs in April, Samsung Galaxy Book 3 Ultra vs MacBook Pro 16-inch - compared. Bryan enjoys watching his favorite sports teams, traveling, and driving around his teenage daughter to her latest stage show, audition, or school event in his spare time. Ive also ensured my internet connection/speed is good (>300Mbs), and have tried connecting my Apple TV to my router via Ethernet cable, with no improvement. After upgrade to tvOS 15 airplay audio is out of sync. The sounds you hear when hovering over different apps lags significantly. Some claim that they were able to play videos without any audio sync issues on the Infuse client. After update to tvOS15, sound and audio become more and more out of sync with time. I think that Apple should address this issue in the next release: Airport is a proprietary protocol so they know it better than anyone else. The Apple TV is running the latest TVOS, Original homepod stereo pair not playing content audio. Hyper's new hub aims to be just what you need. This means that you wont experience the audio sync issue when watching through the Plex website. On Apple TV: Click on the Settings app on the Home screen. Only from Apple TVs to either of my receivers am I having this problem. Oct 7, 2021 7:55 AM in response to aigars16, Looks as if its been fixed in the publicly released TV OS 15.1, Oct 7, 2021 8:24 AM in response to Bryantrichar. Plex is the go-to app if one wants to enjoy movies and TV shows all in one place. I saw IOS 15.1 be released and assumed they released it on all products, the working TVOS is 15.1 (19J5560d), User profile for user: This occurs when using Appletv app on a TCL tv. Go the Home screen on Apple TV and select Settings > Video and Audio > Audio Output. Logitech offers a full lineup of remotes that are compatible with Apple TV at various price points. company number 03997482, registered in England and Wales. The No. What can I do? Try to check if your TV has one. If you love what we do, please consider a small donation to help us keep the lights on. Users have been facing audio sync issues while syncing the stock TV speakers with HomePods or other wireless speakers. Now, it appears that the latest tvOS 14.6 RC update might have fixed the said issue as affected users are reporting about the same. Yep, same here. Have you had a chance to try and calibrate the audio using the Apple TV app on your iPhone? Apple TV is way more stable. My issues are with hard wired speakers fed via hdmi and not on all streams. (Source 1, 2, 3, 4, 5) We have three 4K Apple TV streaming devices in our home and we were having sync problems on all streaming services with one of them. Thank you for signing up to iMore. In five minutes it gets about 5 seconds off. My workaround has been restarting the HomePods from the Home app on my phone. The feature is baked into the latest iOS 13 developer beta. The Plex audio sync problems has happened before with the Ultra. It was never a problem with my old AirPods. Even though some tried playing content after toggling Dolby on and off or changing HDMI cables, nothing seems to have worked. It either starts buffering, loses sync with the audio track or loses audio altogether. Check your audio sync options, it's probably anywhere from 0 to 300 milliseconds. This happens on all devices. Rebooted the router. But I have had nothing but problems. Apple TV 4K, Those affected can try it as a potential workaround and see if it helps. Please help. Now audio is out of sync or pausing even video which is not streaming anywhere is laging or droping. An artist who likes to sing and play the guitar. Before I transmited audio to external yamaha ysp-5600 and everything was worked perfectly! Rcxecutioner, User profile for user: It NEVER did this in any earlier OS. ArnoldL51, call Watched two Netfix movies last night with no issues, but tonight the sound streams to my airplay Bose speakers ahead of the video. For example, the Netflix app may work differently when downloaded directly on your Smart TV than it does when downloaded on your Apple TV, or it may require various settings to be customized to optimize performance through that device. But recent updates to the Plex app are likely to be the culprit on other platforms. I've done some other test with my hardware: The same happens in all refresh rates (60,50,25,24hz), video modes (SDR,HDR,DV) and with frame matching on or off. Looks like no ones replied in a while. Aug 22, 2021 12:06 PM in response to Ccastle84. Earlier, the issue was more pronounced on Apple TV, but now other platforms seem affected as well. YouTube TV audio is out of sync with video. According to multiple reports on Twitter, the Apple TV problem cropped up in July and seemingly impacts newly purchased or rented content, as well as content streamed by third-party services. Very frustrating. Complete mess. Source, Can anyone tell me what can be done to sync the audio to the video when playing back? Looks like no ones replied in a while. Apr 30, 2021 12:34 PM in response to DougCG. Also every 10 mins or so there's some sort of static issue. The company is currently conducting internal testing of the soon-to-be-launched application update. I'm a techy who is particularly fond of Android smartphones. Not sure if you reset the Apple TV or HomePods or both? Apr 28, 2021 8:35 AM in response to ashtv. NY 10036. Powered by Xenforo, Hosted by Nimbus Hosting, Original design Critical Media Ltd. I made sure to test multiple apps, content and frame rates to make sure I wasn't imagined it. To resolve this, Apple is currently testing Wireless Audio Sync, which you initiate in the Apple TV settings. This adjustment should resolve the issue for the time being, at least until the official fix arrives. Since Apple has not made any comments so far, it is unclear whether the tech giant even considered it as a problem or not. The service also helps one organize media from personal collections and online services. We understand that youre experiencing an audio sync issue with your Apple TV, and youve already tried some excellent troubleshooting. I've been having a lot of issues with audio sync between my Apple TV and my connected devices. Thank you again, I misunderstood the status of the signal. I updated my HomePods and AppleTV HD to 14.2. wouterdam, User profile for user: This is happening across all of the live streaming apps. Oct 6, 2021 5:55 PM in response to dangregory. A Reset or removal will require setting them up again You can choose to do a hard Reset by pressing the top or via the home app- long press on HomePod icon, scroll to gear icon, scroll, to bottom - Remove. #4. wozwebs said: Hi there, recently purchased the Apple TV 2022 128GB version to use with my Sony A80J OLED TV with the sound going via my Denon XR-2300 via HDMI ARC. Airplay is a proprietary protocol, they must know everything but no, it's a mess bah, All wired to the same Netgear gigabit switch. Before 14.5, the wireless sync tool did a great job, now it doesnt. Trying to watch football this morning on the Spectrum TV app, and the audio keeps falling out of sync and resyncing every 30 seconds. Pausing it and resuming fixes the audio (as does exciting and going back in, or fast forwarding and rewinding/scrubbing). For example, your Apple TV should automatically select the highest quality audio compatible with your television, but it may not be compatible with all the content youre watching. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Andy Epprecht, User profile for user: The lag seems to be a few ms, just enough to be annoying and create an echo. If you love AppleInsider and want to support independent publications, please consider a small donation. Reportedly, the issue is limited to the Plex app. The Mac Pro is still available as the Mac to switch to Apple Silicon. This site contains user submitted content, comments and opinions and is for informational purposes provided; every potential issue may involve several factors not detailed in the conversations I haven't yet figured out the exact common factor, but it seems to be occurring with LARGE video files predominantly, not smaller ones (mostly, but not always 4k videos, usually not 1080p videos). I use an Apple 4K to send the video to the TV (HDMI). Happening to me too across multiple apps including Apple TV+. Some TVs have an audio sync delay option in the tv settings. And this fix only lasts basically one day. First, make sure youre running the latest tvOS version on your Apple TV. Robs1978, User profile for user: Typically I make it a few minutes into a show before it starts. If not, then update the HomePods to 14.5 as well. To fix audio and video sync issues on Apple TV, install the latest tvOS updates. It may not display this or other websites correctly. frame matching etc. Apple TV users recently got the tvOS 14.5 update with several improvements but it also broke an existing functionality. Future US, Inc. Full 7th Floor, 130 West 42nd Street, Ccastle84. On my brand new Apple TV 4 K i tried to watch HAYU tv. I tried resetting, updating and using the iPhone/Apple TV sync, but the problem persisted. Head here. AppleInsider may earn an affiliate commission on purchases made through links on our site. Also, my picture is slightly glitchy. Watching Amazon prime or Netflix no problem but streaming ESPN was horrible. You will receive a verification email shortly. Again, this is only fixed by resetting the Apple TV. Although it must be noted that no official ETA has been shared for the time being. Agree, sync calibration seems to make it worse than if you didnt do it. Benfeever, User profile for user: All dolby 5.1 encoding. Cookie Notice I have Dolby enabled incl. During this time, Apple could change the process or remove the tool from a future beta version. Id say the issue started about 2 months ago. Apple TV+ has seen success once again at the annual Annie Awards, with "The Boy, the Mole, the Fox and the Horse" securing four animation gong wins. May 7, 2021 10:30 AM in response to quaffle, Tried this approach, turning off match content - sync again - turn sync back on. It starts off fine but after about 5-10 mins it's completely out of sync with the video and completely unwatchable. Right now I have connected my ATV straight to my LG CX using a HDMI 2.1 cable, and then from the LG CX out to my Samsung Q950A soundbar using eArc. At any time, you can reset and repeat the Wireless Audio Sync test. That said, we will keep an eye on the bug where some users face audio sync-related issues on Apple TV and other platforms while playing content on the Plex app and update this story as we come across any new information. Especially the audio in movies dropping out. Oct 4, 2021 1:09 PM in response to elmofles. This is absolutely repeatable. Im hesitating recommending this to my clients as I will be dealing with service calls all the time. Spoke to support over the phone, no fix in sight, no way to downgrade from tvOS 15 Really disappointed. Any time this happened with mine, I would force quit the app & Restart Apple TV. This has been happening to me too except also with TV+ and iTunes. (I've tried disabling this, but no change in the sync issues). If I restart it, the problem is temporarily fixed, but after about 5 minutes of watching Netflix or hbo now, the audio will start lagging. - YouTube Community Skip to main content YouTube Help Sign in Google Help Help. Apple's update to the 16-inch MacBook Pro adds the M2 Max to an already fantastic notebook, a change to satisfy creators and power users. It seems that there is still no solution to this issue as users have tried resetting their devices among other workarounds. When you purchase through links on our site, we may earn an affiliate commission. It has been theorized that the problem lies with Apple's native device video player as apps that don't use the protocol, like YouTube, play back sound without issue. elmofles, User profile for user: Oct 2, 2021 3:04 PM in response to aigars16. Earlier, the issue was more pronounced on Apple TV, but now other platforms seem affected as well. So what is happening is that system sound audio is working just fine. only. LG TV picture settings set as recommended by "@sonoftumber" in the LG TV owners' thread. I assume its better to have the original uncompressed digital audio vs the Apple TV decoding it and sending it out as DD+. frame matching etc. Fix Message App Problems, FaceTime Not Working in iOS 11, How-To Fix, Error Occurred Installing iOS 12 on iPhone or iPad, How-To, How to Fix Verifying Microsoft Outlook Mac Stuck Error: 11 Best Methods, Instagram for iPhone and Mac: Similarities and Differences, How to Edit a PDF on Mac: 6 Best Methods You Should Know, How to Use Lock Screen Shortcut on iPhone in iOS 16.4, The 8 Coolest Widgets to Add to Your iPhone Control Center, How to Choose a Different Map in Apple Maps. Same here, I have a HomePod mini and Apple TV 4K, all on 14.5, and the audio is just out of sync. The issue seems to have popped up on Apple TV after the tvOS 16 update arrived a few months back. You can choose to do a hard Reset by pressing the top or via the home app- long press on HomePod icon, scroll to gear icon, scroll, to bottom - Remove. If you're moving a lot of data around, you want more ports than the Mac tends to offer and they have to be fast. Does one sound better than the other? Apps are engineered for the devices where they're downloaded, so you may have different settings or performance for each. This doesnt typically occur with Disney plus or streaming movies from iTunes. Watching ESPN last night during the baseball game the sync was so off the on camera was unwatchable. Samsung's Galaxy S23 Ultra is a high-end smartphone that aims at Apple's iPhone 14 Pro with a 200-megapixel camera and a high-resolution 6.8-inch display, as well as a stylus. However, the audio will drop again anywhere from about 30 seconds up to maybe 5 minutes later. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising.