Developers break the law with impunity as demonstrated time and time again. Support and help is available for victims, survivors and their families of domestic, violence and sexual violence. . You have rejected additional cookies. She has turned rogue and now only sides with developers. Ombudsman (LGSCO) in relation to Croydon Council. Mobile Homes For Sale Lycoming County, Pa, how soon after gallbladder surgery can i get a tattoo, How Do Squirrel Monkeys Protect Themselves, Mobile Homes For Sale Lycoming County, Pa. Camron Smith died after being stabbed inside a residential address in Bracken Avenue, part of the Shrublands Estate in Croydon, on July 1. Ms Z appealed the court judgement, and lost. No thought for the environment, the local infrastructure, parking, GPs schools or transport. The independent Reports into Croydon council to include the ARK Report are very clear. Class A gates, fences, walls etc You can change your cookie settings at any time. Complaints should be made to the Council within 12 months from when a customer feels that something has gone wrong. We can then serve a legal notice under the Environmental Protection Act 1990 requiring the offender to stop causing a nuisance. How can a child go to school and do well educationally when their home is riddled with damp and is wet and leaking?, Hard lives: the flats in Regina Road have provided badly inadequate homes. 3 1 March 2021. We risk assess reports of noise and prioritise complaints where more than one neighbouring address is affected. Hewitt rightly highlights the work of three ITV News producers on the South Norwood report and others subsequently: Sophie Alexander, Imogen Barrer, Sarah OConnell. The court also said it would link a copy of its order to the Land Registry record alongside an expert report which identified the boundaries of Ms Zs property.. The council has powers to deal with noise that is considered a statutory nuisance, a statutory nuisance is determined by a number of factors including, but not limited to; type of noise, volume, frequency, duration and its impact on others. News, views and analysis about the people of Croydon, their lives and political times in the diverse and most-populated borough in London. Quantum Homes, their work on Pollards Hill South . Woman completes National Trust scone-eating project. Media. It will take only 2 minutes to fill in. Show It seems like this website loves to stick the boot in on the Croydon Planning Department. There were 121 complaints to the Ombudsman about the running of Croydon Council - more than 10 each month. Aside from Croydon Council's mega 15% hike planned, London councils can increase bills by 10%. Im afraid this is just the tip of the iceberg for the Croydon Planning department. Stalling: the Newlands letter to Heather Cheesbrough, after the council somehow managed to ignore their formal complaint for three months. The council said it would reply before the end of December. Croydon Council had been dealing with our formal complaint for three months by this point. Find a studio-flat in South East London, London on Gumtree, the #1 site for Residential Property To Rent classifieds ads in the UK. Posted. There doesnt seem to be any accountability so how will things change? Neighbour noise complaints comprise around two thirds of the total. Contact the right team at the council. Enter your email address to subscribe to this blog and receive notifications of new posts by email. It would not have taken much to point out to Ms Z or her agent the structure under construction was already on land outside the property boundary.. Try to solve the problem informally by talking to them. Parties. On July 3, I was phoned by Mr Newlands, who told me that all the trees on the site were being cut down. Information about our two-stage corporate process can be found on this page. They went to the High Court and in April 2018 obtained a court order which confirmed this. The closure, which lasts until March 2017, follows a nine-month investigation into complaints of ASB and nuisance. Dont worry we wont send you spam or share your email address with anyone. Our approach. Croydon council has declared effective bankruptcy for the third time in two years, saying it faces an "existential question" after collapsing under the weight of a "toxic debt burden . Croydon is an amazing and quaint beautiful town on the Savannah Highway in Queensland, make it part of your journey to Cairns or Tropical North Queensland. The complaint process. As the plans on larger properties can be at very broad scale (big site, small plan) even the thickness of a thin pen line showing the land boundary as drawn on plan can translate to a wide line on the ground even if set out by a land surveyor. 8.00am to 5:30pm. Re Mr Patels comments above, it is actually frightening as to how much of the plot that can be filled up with sheds, under what is termed permitted development under The Town and Country Planning (General Permitted Development) (England) Order 2015, Worth looking up the UK Government Website, under its pages titled:- Enter your email address to subscribe to this blog and receive notifications of new posts by email. A curved boundary can be very difficult to establish unless there are features shown on the Title map which are still in existence on the ground. It goes on and on. Condition 2 of that formal notice reads Unless otherwise previously agreed by the Local Planning Authority in writing, the development shall be carried out entirely in accordance with the following drawings and other documents submitted with the application., In the words of one barrister, The tailpiece in Condition 2, Unless otherwise previously agreed, is in my view unlawful. Planning delivery has always been a weakness at Croydon Council and is the major factor in the recent referendum for a mayoral election. In January and February this year, Mr X sent the council three emails, chasing a response. giving feedback By 3pm, he reported that the house was pretty much demolished. If the noise persists, we will attempt to visit your property at the times the noise normally occurs to witness a nuisance. Github; Twitter; Facebook . The site now floods on a regular basis. Putting aside the likely unauthorised blocking of the highway, the demolition works were in direct breach of Condition 5 of the permission, which required the submission and approval of a Construction Logistics Plan before development commenced. London. The facts about land ownership in this case were clear and in the public domain, the Ombudsman report states. In the instance the council agrees with you, and the noise is a deemed a "statutory nuisance" (ie that it is a nuisance under law), they can issue an "abatement notice" which tells your neighbour that unless they stop they will be prosecuted and might end up with a fine of 5,000 for domestic premises and 20,000 for industrial or . London. Families have had their lives completely destroyed by this. It will add to the already overloaded drainage and sewer systems and should be refused.. Other Council workers seem to get more sympathy from this website, but not the Planning Department. Venues for hire. We will also ask you to keep a record of the noise and how it affects you on diary sheets for a few days or weeks, depending on how often the noise occurs . And theres a culture of not actually listening to what theyre saying. The council said the next phase of its Streetspace scheme will launch on 28 September and will use planters and signs to 'transform four more streets into places to walk, cycle and exercise while maintaining car access for their residents'. It's where communities come together to greet newcomers, exchange recommendations, and read the latest local news. Read more: Feeble planners allow builders to get away with (tree) murder. Read more: Ali accused of cover-up over findings on council flats scandal Click here, https://insidecroydon.com/2021/10/05/director-of-plannings-bogus-claim-over-institute-membership/, Love it or List it is coming to Croydon and want you to take part, 37-34: Mayor's 15% Council Tax hike rejected in budget vote, 10-year campaign by locals wins reprieve for Central Hill Estate, Scott and Butler to be snubbed by Town Hall honours system, 'Stand up for the people and get fair funding for Croydon', Say No To 15% Council Tax Hike, Town Hall, Mar 8, Fairfield Halls offers some Easter movie magic for just 2, Council heat network hits customers with 25% price increase, 'You never mentioned 15% tax hike when seeking election', Teachers in unanimous vote to escalate their strike action. 8.00am to 2:00am. It then adds, in what appears to be especially restrained understatement: One day after the court granted this order the council approved the planning application at the crux of this complaint.. Accountability stopped in public service with William Whitelaw and the Michael Fagan incident. The council's cabinet is set to meet today (Monday, March 8) at 2pm to discuss the 2021/22 budget ahead of a full council meeting this evening. Croydon Council. In charge: Alison Butler, the cabinet member for housing until Oct 2020. Most councils have yet to confirm plans, with about a third indicating they may propose a 3% increase. It would be unlawful for the council to remake its decision by merely reissuing the decision notice with the tailpiece omitted. Communal cleaning: The landlord explained that the caretaker was scheduled to attend weekly on a Monday Labour-controlled Croydon council gave planning permission for the development in Old Coulsdon; Neighbours said the nine-flat development is 'unquestionably' out of character with the surrounding area Croydon Borough Neighbourhood Watch Association (CBNWA) is a charity with a reach of up to 29,000 residents across the whole borough. London. If it ever re-opens, perhaps buying a ticket to an event there would entitle the ticketholder to go and throw things at the prisoners in the dungeon ?! croydon council complaints about neighbourssunshine coast regional district real estate Comments Off on croydon council complaints about neighbours June 9, 2022 Hope Thrift Bellgrade, We also use cookies set by other sites to help us deliver content from their services. If we prosecute we will normally apply to the court to have the equipment permanently confiscated. If we receive a complaint from you about neighbours playing loud music, we will send a letter to the alleged offender (s) asking them to keep the volume down. For information, the Newlands letter of July 14 WAS copied to Katherine Kerswell and Sarah Hayward, Shifa Mustafas replacement. Heather Cheesbrough, the six-figure salaried council exec in charge of the planning department, https://www.gov.uk/party-walls-building-works, Love it or List it is coming to Croydon and want you to take part, 37-34: Mayor's 15% Council Tax hike rejected in budget vote, 10-year campaign by locals wins reprieve for Central Hill Estate, Scott and Butler to be snubbed by Town Hall honours system, 'Stand up for the people and get fair funding for Croydon', Say No To 15% Council Tax Hike, Town Hall, Mar 8, Fairfield Halls offers some Easter movie magic for just 2, Council heat network hits customers with 25% price increase, 'You never mentioned 15% tax hike when seeking election', Teachers in unanimous vote to escalate their strike action, undertaking a review of the members enquiry process (even elected councillors struggle to get prompt replies to their questions), having more team managers respond to complaints, implementing a new complaints management system and improving communication with residents over delays in complaint handling. After being exposed, Croydon Council apologised and in May, a damning report from independent consultants found systemic failures and incompetence at the council and its repairs contractor, Axis, saying there was a poor operating culture with a lack of care and respect for tenants. Noise is the largest cause of complaints to local authorities. I remember thinking that I couldnt live in this for a day, never mind for months and months and months.. They made the council aware of the dispute over land ownership and the 2018 court judgement. The council effectively encouraged this illicit building work to go ahead after it granted planning permission, because the planners never bothered checking on the Land Register or other certificates to confirm the property ownership. Hence the importance of having boundary markers such as concrete posts or brick pillars at all corners of a property, and making sure that neighbours dont nibble away and steal a sliver of land by moving a fence line. On the morning of July 7, Mr Newlands called again to tell me the road had been blocked for more than an hour, without warning or signage, while demolition machinery was delivered to site. From your message it appears that there was some dispute over whether notice was served on you. Yet when it comes to using HRA money to improve the living conditions of existing council tenants, officials at Fishers Folly seem remarkably reluctant. What a shit show the planning department is. COMPLAINT 202011660. On December 3, 2018, a decision was made by Lincolnshire County Council to reduce the speed on High Road and Low Road from 40mph to 30mph. A fair amount of chalk (from those lorry wheels) is also being deposited on the roads so much for any wheelwash facilities ! The proposal includes the unacceptable felling of eight individual trees and five groups of trees as well as substantial areas of mature hedging, Hale told the committee. You can report non-urgent incidents to the Anti-Social Behaviour Team at contact-centre@royalgreenwich.gov.uk or on 020 8921 4411. It is an offence not to comply with this notice and if a pollution enforcement officer witnesses a contravention of the notice we will usually prosecute the offender. But this latest ruling from the Local Government Ombudsman effectively declares the planners to be utter buffoons. Sadly there isnt a bottomless pit in which to cast the lot of them. When the law is broken there must be legal redress against the vandals (developers) and where the council fails to take action against those responsible for such failure. There are a large amount of formal complaints about their planning practice that are on file but delayed internally once responded to they then go onto the ombudsman you can see why Croydon Planning Department is choosing to stall these internally. Mobile Homes For Rent Hartland, Mi, Nicola Townsend: signed off decision notice. The council invited Ms Z to apply for planning permission retrospectively, which she did 12 months later, in May 2019. Wireless exposes disconnect between Bromley and neighbours. Try to solve the problem informally by talking to them. Which is what makes this ruling, published yesterday, all the more extraordinary in its criticism of the council planners incompetence and lack of professionalism. To contact us, please email inside.croydon@btinternet.com, elderly couple who have lived at 96 Hyde Rd for more than 50 years, to, Help to support our genuine local and independent journalism, Council chiefs accused by MP of being on side of developers, Council planners 3-month delay over Sanderstead complaint, shed just organised herself an escape plan from Fishers Folly with a new job in Redbridge, Regulation 122 of the Community Infrastructure Levy Regulations 2010, Developers given free rein from a council with no controls, Feeble planners allow builders to get away with (tree) murder, You can support Inside Croydons news-breaking independent local journalism. If you think your neighbour's making trouble because you're transgender or because of your disability, race, religion or sexuality, it could be a hate . Contact the police if you think your neighbour has broken the law - for example, they've been violent or threatening. If it is longer the Council may ask customers to explain why they could not complain sooner. The complaint included reference not only to the unlawful tailpiece but also to what I maintain were misleading statements made by the applicant, the agent and council planning officials alike leading up to the committees decision. By STEVEN DOWNES, The shame that wont go away: the latest edition of Inside Housing magazine, featuring Regina Road and ITV News reporter Dan Hewitt. We plan to continue to shine a light on the treatment of tenants and the conditions they are living in, and keep questioning what is being done about it., Read more: Only 10% of council housing repair jobs ever get checked Wooden and mesh fences can rot away. Putting the boot in? The implication is that there are too many complaints for the current management to handle, so wed better get some more 50k a year (and the rest) managers to fob people off. By law, they had 20 days to respond. Well send you a link to a feedback form. telephoning: 020 8545 3060 (weekdays 10am to 2pm). No reply: Katherine Kerswell is the 192,000 per year chief exec of a council that is slow to respond to resident complaints. The court granted this in January 2020, the Ombudsmans report states. Class F hard surfaces incidental to the enjoyment of a dwellinghouse, PART 2 Minor operations Class E buildings etc incidental to the enjoyment of a dwellinghouse A Croydon Council spokesperson said: "'Our successful Trees for Streets scheme helps the council go above and beyond the hundreds of trees we already plant each year. Contact details of agencies and organisations which can help with anti-social behaviour. And Katherine Kerswell remains inflated but silent on the matter and Heather Cheesbrough is in professional denial (but were not exactly sure what her professional qualifications are?? Croydon man furious at neighbour having tree cutter over at 9am because it's 'ruined his lie in' Stop what you're doing and check out these cats that looks like vampires The only responsibility the Planning System has is to ensure that correct notice has been served on land owners. The court judgement established the boundaries of Ms Zs house. And there are worrying signs that little has yet changed. A party wall agreement, covered by the Party Wall Act covers shared walls in between semi-detached and terraced houses, or structures such as the floors between flats or maisonnettes, plus garden border walls. This is well established.. He says that the smell and the cold he encountered in that Croydon council flat have stuck with him as well as knowing that repairs teams had been round and she had called the council over and over again. But even as the Newlands were being forced to cope with all the nonsense and nuisance next door, they were faced by the prospect of yet another block of flats right across the road from them, at 89 Hyde Road. The Ombudsmans report says, I have called the complainant Mr X. Putting aside the likely unauthorised blocking of the highway, the demolition works were in direct breach of Condition 5 of the permission, which required the submission and approval of a "Construction Logistics Plan" before development commenced. Barnstaple To London Train, Support is available for you or someone you're worried about. If you call is not answered using 020 8921 8166 please try 020 8921 8921. I think there has been a breach of planning control near my property and the council has not taken enforcement action. But Hey, that sounds like hard work and it would expose to public scrutiny just how useless these two are. On April 19 this year, and with the benefit of legal advice, I submitted a formal complaint to the council on behalf of the Newlands. . The application was retrospective, and the council had photographs from May 2019 that showed the strutural stanchions on Mr X and Mr Ys land. Following complaints from neighbours about vandalism, broken windows and doors and fly-tipping, in 2013 the council began negotiations with the owner to get the property done up and then transferred to council control. Choicelet is proud to introduce a studio flat for rent in South London - New Addington under Croydon council. It will come as no surprise to anyone who knows the road, to hear that those lorries have been blocking driveways and preventing local residents from going about their normal activities, some of which includes caring for elderly relatives. 3 1 March 2021. It's how to get the most out of everything nearby. This report simply relates what the Local Government Ombudsman says. News & events from Croydon Council. Their reports are deliberately written in a dry, officialese. This article really sticks the boot in, but no Planning Department has the legal power to defend private land rights. Our approach. The sight of a damaged or slowly rusting car can also be an . , No answers of course, from anyone. He disputes that the number of complaints he sends to the council is unreasonable, and says the emotion he can sometimes show when sending them is a symptom of his frustration at feeling ignored by the local authority. I have used the service on many occasions and found it very useful with prompt response to most complaints. Once this form has been completed, the information will be forwarded to the relevant team for action. To contact us, please email inside.croydon@btinternet.com, Help to support our genuine local and independent journalism, Woman arrested after four boys die in Sutton house fire, Nine months on and council tenants are still being ignored, a damning report from independent consultants found systemic failures and incompetence at the council and its repairs contractor, Axis. Hide, Send feedback directly to the content team using our website feedback form. Emails from residents unanswered, six-month delays in dealing with a formal complaint, and a planning department that ignored a court order. The My Croydon app has a decibel meter that measures noise and informs users whether it is loud enough to be classed as a nuisance. You could use a mediation service if raising the issue informally does not . If you are a tenant or live in a strata scheme you may have other options for . It failed to address the issues of the carers assessments, insurance and transition planning. I note that at no point in the application did Ms Z present a plan showing the footprint of the garage in relation to the property boundaries or surrounding land. He is supported in his complaint by Mr Y. That hardly chimes with the boast of . Now you might well think that Townsend, as someone with her qualifications and experience, in a position of such significant (delegated) power, would have known this. Which, for most reasonable people, might have been a starting point for a radical improvement in the councils care and attention to its tenants. A Croydon house known for drug-taking, harassment and antisocial behaviour has been boarded up by council enforcement officers. only to leave after less than six months without any obvious sign of actually achieving anything.
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