But on May 30, the council invited residents to complete an online form to receive their rebate payment. Croydon Council Bernard Weatherill House 8 Mint Walk Croydon, CR0 1EA. Council Tax team. If you are eligible for the rebate, you do not need to wait for the council to contact you before registering with grantapproval.uk. Councillor Mark Watson, cabinet member for communities, safety and justice. I have just seen our neighbourhood road cleaner out sweeping the streets today a Bank Holiday. Manage your Council Tax online You can check your balance, instalments, payments and view bills online 24 hours a day. The messages may come from both the council and their form provider GrantApproval. The council appears to be using the energy rebate as an excuse for a massive data-scraping exercise. If you cant get through at the council, try Mayor Perrys work number, at Carlton Building Plastics: 020 8665 1221, The council says, The majority of payments have now been completed a small number of account-holders will be contacted directly for further verification checks.. A. bankrupt London borough failed to sign off its budget on Wednesday night after a mass demonstration against plans to hike council tax by a record 15 per cent. Having failed to receive the service that they have paid for, one resident decided to dock the money from their Council Tax payments. To set up a Direct Debit, complete a council tax Direct Debit instructionform. Payment line: 0345 300 0614 (option 3) The revised opening hours are complemented by the wealth of useful information to be found on the councils website at www.croydon.gov.uk and residents can sign up to My Account at www.croydon.gov.uk/myaccount which they can use to: Opening a My Account is quick and easy. I just received an e-mail from these incompetent fools otherwise known as Croydon Council below. Using the online form, residents can select one of the following payment methods: Switching ongoing payments to direct debit remains an option for all account holders and is the easiest way to pay council tax moving forward. To contact us, please email inside.croydon@btinternet.com, Help to support our genuine local and independent journalism, Importance of cancer screenings, Tuesday Talk, ARCC, Jun 14, All you need to know about 150 Council Tax energy rebate, www.croydon.gov.uk/council-tax-energy-rebate, Cost of living crisis how to claim what youre entitled to, Race discrimination at work: giving people a fair hearing, Sex and sexuality dealing with workplace discrimination, Discretionary Housing Payment could help you out of a crisis, Talking about debt problems is the first step to solving them, Details of how this works can be read by clicking here, Love it or List it is coming to Croydon and want you to take part, 37-34: Mayor's 15% Council Tax hike rejected in budget vote, 10-year campaign by locals wins reprieve for Central Hill Estate, Scott and Butler to be snubbed by Town Hall honours system, 'Stand up for the people and get fair funding for Croydon', Say No To 15% Council Tax Hike, Town Hall, Mar 8, Fairfield Halls offers some Easter movie magic for just 2, Council heat network hits customers with 25% price increase, Grey man's appointment places Gray with Croydon clique, 'You never mentioned 15% tax hike when seeking election'. But one area of administration that the council is apparently supremely efficient in is in issuing court action against law-abiding residents if they dare stop their Council Tax payments. I then contacted the e-mail address for these clowns Croyctax@croydon.gov.uk & had the following reply. You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site. Vehicle Registration Number: * Please enter without space (eg. As part of our user authentication, you will receive a verification code via email, which you must enter. I contacted these bunch of crooks after they increased my council tax instalment payments per month when I had asked them to take direct payments over a greater number of months Send your story ideas to hellobbclondon@bbc.co.uk, Bankrupt council asks government for 636m loan. In November 2022, Croydon council admitted it couldn't balance its budget for 2023/24 and was forced to issue a Section 114 notice. You could make it easier for the council to contact you by completing an application for an online account. Of course nobody is asking what happens if you pay extra for energy via a PAYG meter and youre so poor you dont pay council tax, so you dont qualify for the energy rebate. Under current rules, town halls can only . More information can be found on Croydon Councils website here. Please take part in our quick survey (it wont take you 10min, like the councils form!) Are Marie Antionette and forgot to pay the baker Conservative mayor Jason Perry blamed the hike on "financial failures of the previous administration". One chap we spoke to earlier said that they might send out a cheque but he wasnt sure and was only interested in moving forward to his next call. Show In the event of an emergency, the 020 8604 7124 hotline remains available. Call us Lines are open Monday to Friday 9am to 4pm. News stories, speeches, letters and notices, Reports, analysis and official statistics, Data, Freedom of Information releases and corporate reports. Bernard Weatherill House 8 Mint Walk. Contact your local council immediately if you're having trouble paying - they can help you, for example by spreading your payments over 12 months instead of 10. Croydon Council Tax team I also tried to set up an account with grantapproval.uk. The deadline for all payments to be made is August 31. The BBC is not responsible for the content of external sites. These should only be provided via the online form on the councils website., Tangled website: it was impossible to report missed bin collections on the council website earlier this week. Payment line:0345 300 0614 (option 3) Register for paperless billing, pay your Council Tax bill, tell us you're moving home, let us know about a change in your circumstances, find out if you're eligible for a discount or reduction, appeals, refunds and Council Tax bands. And according to the governments website, if you dont use direct debit, your local council will contact you from April to arrange a method for paying the rebate. Email: croyctax@croydon.gov.uk. Prime Minister Rishi Sunak's Government must now respond to the petition raised by Inside Croydon that opposes the imposition of a 15per cent Council Tax increase without first holding a cross-borough referendum on the matter. Your progress has been saved. The magic wand that an elected Mayor was supposed to wave and put right all that is wrong with Croydon might take a little longer to cast its spell, judging by the on-going struggles of the cash-strapped councils officials to do their jobs whether running the contact centre, getting peoples rubbish collected or even handing out free money. 08 February 2023. Births, deaths, marriages and citizenship, support for energy bills and the cost of living. Last week Jason Perry, executive mayor of Croydon (Con) said: I know this is going to be difficult for people in Croydon, particularly when they face other pressures but without the proposed increase, the council would need to make a further 20m of additional cuts this year, putting vital services to vulnerable residents at risk.. This appears to contradict Croydon Council's claim, "The majority of payments have now been completed.". Croydon Council | 11,570 followers on LinkedIn. Pay your Council Tax - GOV.UK Home Housing and local services Council Tax Pay your Council Tax We've matched the postcode to London Borough of Croydon . Some banks and building societiesmay not accept Direct Debit instructions. Here, RONI MARSH, right, in our monthly advice column from South West London Law Centres, answers the most common questions she is asked about the scheme. How to claim your 150 Council Tax rebate to help with rising energy costs. Payments of this emergency energy rebate were due to be made through households' Council Tax accounts from April. Wed like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services. I got the same email, which is weird because I dont pay the council tax in our house and definitely dont have any other council tax account. Why Alex Murdaugh was spared the death penalty, Why Trudeau is facing calls for a public inquiry, The shocking legacy of the Dutch 'Hunger Winter'. You can choose whether you want to have the rebate paid into your bank account, receive a Post Office voucher to exchange for cash, or use the rebate to reduce your council tax bill. Pensioners on Council Tax support residing in property bands E to H will not receive a payment from this scheme. The second part allows you to make a claim. CR12345678). Check if you're eligible for a discount or reduction on your Council Tax bill for example, if you're a full-time student or a sole occupier. Croydon's finances have been mismanaged by both main parties over a number of years, and it's not fair to ask residents to pay for a mess that is not of their making during a cost-of-living crisis. Mr King told LGC his party would be willing to discus the revised budget with the mayor but has ruled out working with Conservatives to block the budget at the second attempt. In the event of an emergency, the 020 8604 7124 hotline remains available. Government approves council tax rises of 15% at Croydon and 10% at Thurrock and Slough - in spite of, and because of, their financial mismanagement. We are committed to making our website accessible to all visitors. Bernard Weatherill House 8 Mint Walk At Croydon Council, it took them two whole months before they issued a statement on their website (goodness knows how residents who dont have access to the interweb are supposed to get this information). The payment from the government is intended to defray rapidly rising fuel costs, and is a one-off refund, not a loan, and therefore does not need to be repaid. Hundreds of people descended on . 150 will be paid to residents living in a property with a Council Tax band of E to H and who also receive Council Tax Support. Err no I do not unless you crooks are removing money from my account to pay someone elses council tax & I know of this happening to someone in Croydon Borough previously though. History [ edit] A map showing the wards of Croydon from 2002 to 2018 Visit the government's website for more information about support for energy bills and the cost of living. Croydon households will receive their 150 council tax rebate within two weeks of the completed form being returned and their details verified. Have you received your 150 Council Tax energy rebate yet? Setting up a Direct Debit is simple and easy and is the most efficient way for us to collect your instalments. Following the Council meeting on Wednesday night I have received a . You do not need to complete an application for the discretionary rebate payment as these will be awarded automatically. Croyctax@croydon.gov.uk. Croydon Council Tax team. Show As a result, the main group of people who have been paid so far are those who already pay their Council Tax by Direct Debit because local authorities already have their bank details, so should be able to transfer the money directly into their account. The Conservative-led authority has 34 seats, the same as Labour while the Green Party has two and the Lib Dems have one. Anyone any ideas please? The council press office has failed to issue any press release to Inside Croydon on this important matter. VOA Rent Officers For queries regarding Fair Rents, Local Housing Allowance rates and to contact a. Croydon Council has the MyAccount system where you can link all your different council departments, such as your Council Tax, bins, benefits and rent, and view the information online. For example, choose the 1st, 5th, 15th or 25th of the month for payment. Croydons Street Champions cleared 8627 bags of litter in 2022 thank you to our volunteers! The councils online form should take around 10 minutes to complete. Sometimes we may call or text you. The application is in two parts. Have a useless executive team Statement from Mayor Perry on council tax, Council invites young people to build a Minecraft Croydon, Croydon celebrates National Apprenticeship Week 2023, Croydon launches community engagement sessions on Healthy Neighbourhood schemes in February and March, Croydons young people have more time to share health views, Sign up for DD and get the rebate paid in their bank account, Provide their bank details and get the rebate paid into this bank account, Use the rebate to reduce council tax bill by 150, Post Office voucher to be exchanged for cash. If you wish to simply change the date of your Direct Debit, contact us. In view of the nature of the services it supports, the housing repairs phone service will remain; the contact number is 020 8726 6101. ", Please see my statement below regarding Croydon Council's financial position. You'll usually have the. 2023 BBC. 7. The service will be back online shortly, please try refreshing the page in 15 minutes. You have rejected additional cookies. The council usually does all in its powers to avoid logging missed bin collections. Executive Mayor Jason Perry has so far done nothing to extend the opening hours of the councils contact centre phone lines. You said, we did Thank you to everyone. How frustrating. Show Hide, Send feedback directly to the content team using our website feedback form. C. roydon residents have launched a petition against the borough's plans to raise council tax by a record 15 per cent from August. Which seems at odds with reality. We consider those on the lowest income to be residents who get Council Tax Support (a benefit based on the level of household income). Proud to be Croydon - diverse and ambitious. On the Grant Approval notice saying that it has been awarded it states 150 Energy Rebate Council Account Credit. Croydons opposition leader Stewart King (Lab) confirmed that the Labour group would not vote in favour of the increase at the budget meeting on 1 March. A Penalty Charge Number must be entered. Council tax is payable on properties that are empty, including second homes. 2. 2) Enter your new and previous postcode. Where this is the case and an Energy Rebate payment has been made, an automatic top up of 50 will be paid to the account the first rebate payment was made or applied to the council tax account. read the terms and conditions, and tick the agreement box; activate the account by clicking on the link contained in the email that will have been sent to them. 4. Probably as worrying as the councils two-month delay in getting any kind of announcement out to Council Tax-payers is this line in their press release: Residents who already pay their Council Tax by direct debit and have not received payment are encouraged to also get in touch via the online form.. Paying your Council Tax Find out who is responsible for paying Council. Croydon has approved plans for a new, boosted council tax support scheme which will provide extra help to residents in need. At conservative gathering, Trump is still the favourite. Telephone: 01443 863002 (Council Tax advice) or 01443 864099 (Council Tax reduction advice) Further information is available on the Caerphilly County Borough Council website Carmarthenshire County Council Council Tax Department Carmarthenshire County Council Ty Elwyn Town Hall Square Llanelli SA15 3AP As a result of this, we have been unable to pay the rebate directly into your bank account at this stage. and how to view your payment schedules online. If you received an energy rebate direct to your bank account, you will get your discretionary payment paid to the same bank account. Because nobody cares. You should never give out your bank details by phone or by text. Under current laws a council may only raise council tax by a maximum of 5% a year without a referendum. We are committed to making our website accessible to all visitors. So there cant be a shortage of money. Contact us Get in touch with us online, by phone or in person. You must have missed the bit in the report that you have commented on that says: Most households in Council Tax bands A to D qualify for a rebate of 150, if they are occupied as a sole or main residence as at April 1 this year. NEW Help improve this site by Read about our approach to external linking. She said: I will be voting against the 15% rise in council tax. Croydon residents who do not use direct debit to pay their council tax are being invited to complete an online formto receive their rebate payment. Let us know if your circumstances change, including yourincome, where you live, who is living in your home and if someone has passed away. Find out about Council Tax, how much it is, and how the money is spent. Most Companies do this regularly if the Council needs guidance contact Virgin, BT or well anyone really. We have received an email to say that our application for the 150 Energy Rebate has been granted. Please i need help. The local authority sought the increase in the wake of issuing a section 114 notice last November due to a 130m hole in its budget, effectively declaring bankruptcy for the third time in the last two years. The discretionary scheme helps residents who are on the lowest income, and those who may not have qualified for a payment from the Energy Rebate Scheme. Croydon Council's bank account Sort code: 57-10-70 Bank account number: 01000624 Contact us. The council states that, "Croydon households will receive their 150 council tax rebate within two weeks of the completed form being returned and their details verified.". Where to find us. You can appeal against certain decisions, such as your liability, your Council Tax band, or your eligibility for an exemption or discount. 5. No surprise its them idiots Capita running the show. Following Monday's council tax announcement Mr Perry said: "Given the scale of financial collapse Croydon has experienced, getting back on track will require incredibly difficult decisions. Done nothing: Mayor Jason Perry has yet to extend the operating hours of the councils contact centre. Since introducing My Account, improving our website and introducing a more efficient service, we have found that, over the past 18 months, phone calls have reduced by 21% and the number of people visiting Access Croydon has dropped by approximately 30%. Aside from Croydon Council's mega 15% hike planned, London councils can increase bills by 10%. It means the typical household will pay just over 434 to the Greater London Authority, mainly for transport, policing and the fire brigade, as well as the running of City Hall. A simple majority will be needed for the council budget with the proposed increase to pass on the first presentation. Dont include personal or financial information like your National Insurance number or credit card details. If the cost of living crisis means you are struggling to make essential payments, you can also contact the money advice team at South West London Law Centres for free impartial advice by emailing debt@swllc.org, calling 020 8667 9252. If you currently pay your council tax by Direct Debit, you do not need to tell us each year. Thank you for contacting the Council Tax Department. Croydons Street Champions cleared 8627 bags of litter in 2022 thank you to our volunteers! Enter your: Fields marked with an asterisk ( *) must be completed: Penalty Charge Notice (PCN) Number: *. For queries about your Council Tax or business rates bills contact your local council. Thank. Mr McArdle forgot to issue you the Advice and move his fingers via the correct orifice